HomeSupport systemWordPressKuteShopHow to Remove Second Scroll
  • Customer

    How to Remove Second Scroll

    Posted by: conaldakeh Sep 13, 2017 at 12:14 (7 year ago)
    Hello,

    I installed option 12 on a dev. directory and a Second Scroll appears (find screenshot attached).

    How do I get the Second Scroll removed? As I need to do a presentation with the client before continuing development (if approved).

    Hope to hear from you soonest. Thank you.


    Kind Regards,
    Chiedu
    screenshot_kutetheme_option12-59b9213565db7.jpg
  • Customer

    Posted by: Kazim Vu, Sep 14, 2017 at 02:30 (7 year ago)

    Good morning, conaldakeh
    Could you please provide your Admin login + FTP accounts details via secret information area? I would like to check you site and fix it. If you have other questions, do not hesitate to contact with me. I will help you.
    Thank you and Have a great day!
  • Customer

    Posted by: conaldakeh, Sep 15, 2017 at 04:37 (7 year ago)

    Hello Kazim,

    Thanks for your reply.

    But I am not a fan of things being done for me. Cos it doesn't help me to learn.

    I will appreciate if you just guide me on how to fix it. Either by directing me to the directory, file and line of code to edit OR just helping me with the line of code to insert into custom css.

    In such way, whenever I am faced with such a challenge (either with your theme or any other) in the future, I would have learnt one way of how to solve the problem.

    I do hope you understand my view and help me accordingly.

    I await your reply. Thank you.


    Kind Regards,
    Chiedu.
  • Customer

    Posted by: conaldakeh, Sep 15, 2017 at 06:13 (7 year ago)

    Hello Kazim,

    I seem to have fixed by changing the overflow hidden to none. Was that the right approach?

    Also, there is a big white space after the Footer Bottom. How do I remove it pls?

    Awaiting your reply soonest. Thank you.


    Kind Regards,
    Chiedu.
  • Customer

    Posted by: Kazim Vu, Sep 15, 2017 at 07:08 (7 year ago)

    Hi conaldakeh
    The cause maybe something's wrong when theme has uploaded or customized. I would like to check and show you how to fix it. Currently, i could not check without your secret info.
    Regards,
  • Customer

    Posted by: conaldakeh, Sep 15, 2017 at 10:22 (7 year ago)

    Hello Kazim,

    Thanks for your reply.

    I have not done any customization.Bu the demo upload and plugin installation came up with some notifications though everything seemed to go through eventually.

    Pls find the details you asked for in the secret area. You will also see the second scroll I told you about (I returned it back).

    Awaiting your reply soonest. Thank you.


    Kind Regards,
    Chiedu.
  • Customer

    Posted by: Kazim Vu, Sep 16, 2017 at 05:29 (7 year ago)

    As i mentioned above. I want your FTP accounts details also. Please provide me. I could not fix without your FTP accounts.
    Waiting your reply...
  • Customer

    Posted by: conaldakeh, Sep 17, 2017 at 22:09 (7 year ago)

    Check.
  • Customer

    Posted by: Kazim Vu, Sep 18, 2017 at 03:39 (7 year ago)

    I got your info, my coders will check and fix asap.
    Regards
  • Customer

    Posted by: conaldakeh, Sep 18, 2017 at 21:06 (7 year ago)

    Ok.

    And like I said earlier, I will like a guide detailing how the problem can be fixed.

    Awaiting your reply soonest. Thanks.
  • Customer

    Posted by: Kazim Vu, Sep 19, 2017 at 10:18 (7 year ago)

    I am waiting reply from coders. I will inform you soon when i got the results from them.
    Thanks for your patience!
    Regards,
  • Customer

    Posted by: Kazim Vu, Sep 21, 2017 at 02:21 (7 year ago)

    It has fixed, you can see the css codes at the dashboard>>KuteShop>>Theme Options>>Custom CSS/JS and here's it:
    .site-content {overflow-x: inherit !important;}
    Please check and let me know your intentions.
    Regards,
  • Customer

    Posted by: conaldakeh, Sep 21, 2017 at 04:18 (7 year ago)

    Thanks for the response Kazim.
    But your coders only solved the second scroll.
    What about the White Space under the Footer Area? I asked how that can be removed too??
    Awaiting your response soonest.
    Thanks and Regards.
  • Customer

    Posted by: Kazim Vu, Sep 21, 2017 at 10:41 (7 year ago)

    Are your sure? Because you have not setup and config as the footer style 04. Is it enough for you? Please let me know. Please connect via skype: itsonla to get directly support.
    Regards,

INSTALLATION SERVICE

Theme Installation: $49. Pay now

CUSTOMIZED SERVICES

Use our expert service to turn your ideas into reality. Please send an email to kutethemes@gmail.com to provide the more detailed information. Thanks!

WORKING TIME

Our support service works from Monday to Friday.
Mean time (GMT +7):
+ 7:30 - 11:30 AM
+ 1:30 - 5:30 PM
We will try to answer all the questions within 24 hours and solve them as quickly as possible

FORUM CATEGORIES