Kutethemes

Customer

cannot install theme

Posted by: buythemethere Aug 29, 2017 at 12:36 (7 year ago)

Hello,

Please help me because I can install theme, it is is error.

Thank and kind regards,
David

Customer

Posted by: Kazim Vu, Aug 30, 2017 at 02:45 (7 year ago)

HI buythemethere
I got your issue. Please do not touch on your site. I am checking and installing........
I will inform you when it has done.
Regards
Customer

Posted by: Kazim Vu, Aug 30, 2017 at 03:20 (7 year ago)

Hi
I have tried but i could not access your FTP accounts. Could you please provide your Cpanel accounts details via secret information area? I would like to check your host and install this theme.
Waitting your reply!

ftp-59a62eec09b2d.png
Customer

Posted by: buythemethere, Aug 30, 2017 at 05:24 (7 year ago)

Hello,

Please check them.

Thanks and kind regards,

David
Customer

Posted by: Kazim Vu, Aug 30, 2017 at 06:24 (7 year ago)

Hello.
What's your URL for the Cpanel accounts? Please connect via skype to get direct support. I am there
Waiting your reply............
Customer

Posted by: buythemethere, Aug 30, 2017 at 06:43 (7 year ago)

Hello,

Hello,

Please check them, so You can login.

Thanks and kind regards,

David
Customer

Posted by: Kazim Vu, Aug 30, 2017 at 07:58 (7 year ago)

I got your info. Please do not touch on your site. I will install this theme and inform you when it has done.
Please wait......
Customer

Posted by: Kazim Vu, Aug 30, 2017 at 18:22 (7 year ago)

I could not import the content.xml. Please contact to your host provider, they will fix some values and here are requirements for the KuteShop theme.
Before you begin the install, checking to ensure that you have the minimum requirements for Koolshop is WordPress 4.4.0 or highter, PHP 5.4 or highter and MySQL 5.4 or highter.
Recommended PHP Configuration Limits
Many issues that you may run into such as; white screen, demo content fails when importing, empty page content with Fusion Builder and other similar issues are all related to low PHP configuration limits. The solution is to increase the PHP limits. You can do this on your own, or contact your web host and ask them to increase those limits to a minimum as follows:
max_execution_time 180
memory_limit 128M
post_max_size 64M
upload_max_filesize 64M
Currently, it's too small values. you can check here: http://www.ynstores.com/info.php
Let me know when it has done.
Regards

php-59a7026b13ad9.png
Customer

Posted by: buythemethere, Aug 31, 2017 at 04:18 (7 year ago)

Hello,

Oh we cannot change by ourselves /self.

I want to change another domain name ( not use ynstores.com) to install this theme. Can I ?

Thanks and kind regards,
David
Customer

Posted by: Kazim Vu, Aug 31, 2017 at 05:31 (7 year ago)

Please contact your your host provider, they will change that values. Also, you can change with other host as the bluehost. When it has done, please let me know. I will help you
Regards,
Customer

Posted by: buythemethere, Aug 31, 2017 at 05:38 (7 year ago)

Hello
I do not want to use ynstores.com to install this theme ( KuteShop theme). But I want to change domain name to install this theme. Is it ok ?

Best regards,
Customer

Posted by: buythemethere, Aug 31, 2017 at 06:51 (7 year ago)

Hello,

I change domain name to nangmarket.com.

Best regards,
David
Customer

Posted by: Kazim Vu, Aug 31, 2017 at 09:16 (7 year ago)

Please contact to your host provider, they will fix some values and here are requirements for the KuteShop theme.
Before you begin the install, checking to ensure that you have the minimum requirements for Kuteshopshop is WordPress 4.4.0 or highter, PHP 5.4 or highter and MySQL 5.4 or highter.
Recommended PHP Configuration Limits
Many issues that you may run into such as; white screen, demo content fails when importing, empty page content with Fusion Builder and other similar issues are all related to low PHP configuration limits. The solution is to increase the PHP limits. You can do this on your own, or contact your web host and ask them to increase those limits to a minimum as follows:
max_execution_time 180
memory_limit 128M
post_max_size 64M
upload_max_filesize 64M
Let me know when it has done.
Currently i could not import the content.xml file because your host has limited it, see attachment screenshot(you can check at the dashboard>>Tools>>Import>>Wordpress Run Importer)

upload-59a7d40aa208c.png
Customer

Posted by: buythemethere, Aug 31, 2017 at 09:38 (7 year ago)

Hello,

I do not know how to contact hosting provide because of chat offline. May you contact hosting provider ?

Best regards,
David
Customer

Posted by: Kazim Vu, Sep 1, 2017 at 01:25 (7 year ago)

Good morning
I am really sorry because i do not know your host provider and your info, it uses to register this host. IN this case, you have to contact by yourself and i can not help.
Waiting your results..........
Customer

Posted by: buythemethere, Sep 3, 2017 at 11:15 (7 year ago)

Hello,

It is difficult to contact godaddy hosting provider. Have any solution ?

Kind regards
Customer

Posted by: Kazim Vu, Sep 4, 2017 at 03:08 (7 year ago)

Good morning
Please contact again or buy a new host as the bluehost, it's linux server and support for php and mysql. Also Please contact to your host provider, they will fix some values and here are requirements for the KuteShop theme.
Before you begin the install, checking to ensure that you have the minimum requirements for Kuteshopshop is WordPress 4.4.0 or highter, PHP 5.4 or highter and MySQL 5.4 or highter.
Recommended PHP Configuration Limits
Many issues that you may run into such as; white screen, demo content fails when importing, empty page content with Fusion Builder and other similar issues are all related to low PHP configuration limits. The solution is to increase the PHP limits. You can do this on your own, or contact your web host and ask them to increase those limits to a minimum as follows:
max_execution_time 180
memory_limit 128M
post_max_size 64M
upload_max_filesize 64M
Let me know when it has done.
Customer

Posted by: buythemethere, Sep 5, 2017 at 05:30 (7 year ago)

Hello,
It is so difficult. Now change to bluehost, but cannot transfer domain.
Customer

Posted by: Kazim Vu, Sep 5, 2017 at 05:44 (7 year ago)

please contact to your host provider, they will help you
Customer

Posted by: buythemethere, Sep 7, 2017 at 08:59 (7 year ago)

Hello,

As you recommended, Now I changed to bluehost. Old domain cannot transfer, so I just bought new domain.

Please see new domain for installing theme as follows.
Best regards,
David
Customer

Posted by: buythemethere, Sep 8, 2017 at 02:53 (7 year ago)

Hello,
Please help me for question above.

Best regards,
David
Customer

Posted by: Kazim Vu, Sep 8, 2017 at 06:02 (7 year ago)

HI buythemethere
I got your issue. Please do not touch on your site. I am checking and installing........
I will inform you when it has done.
Regards
Customer

Posted by: Kazim Vu, Sep 8, 2017 at 08:30 (7 year ago)

It has done. Please check and let me know your intentions. If you have other questions, do not hesitate to contact with me. I will help you.
BTW, Could you go here: http://themeforest.net/downloads then rate me a good review + 5 stars please? It's really worth with me.
Thank you and Have a great day!
Customer

Posted by: buythemethere, Sep 8, 2017 at 09:01 (7 year ago)

Hello,

Thank you so much !!! It is 99% the same original theme.
But have two points that my website not show:
1. not show these name, please see my attachment 1

Best regards,
David

1.-Not-show-these-name-59b25c8567476.png
Customer

Posted by: buythemethere, Sep 8, 2017 at 09:07 (7 year ago)

Hello,

Thank you so much !!! It is 99% the same original theme.
But have two points that my website not show:
2. Original theme show logo but mine not show this logo, please see my attachment 2

Best regards,
David

2.-Original-theme-show-logo-59b25db872340.png
Customer

Posted by: Kazim Vu, Sep 8, 2017 at 09:20 (7 year ago)

It's demo only. Now you have to replace your demo. Please connect via skype: itsonla, i will guide you.
Waiting....
Customer

Posted by: buythemethere, Sep 8, 2017 at 09:35 (7 year ago)

Hello,
Sorry I not use sky. How about register/login and other ( file 1) ?
Best regards,
David

1.-Not-show-these-name-59b26476947e7.png
Customer

Posted by: buythemethere, Sep 9, 2017 at 04:06 (7 year ago)

Hello,

Question 3. How to change currency from pound to other currency (e.g $)

Best regards,
David
Customer

Posted by: Kazim Vu, Sep 9, 2017 at 15:33 (7 year ago)

Q 1: The cause by you have not enable it ( see the attachment screenshot)

top-left-menu-59b409db8aa76.png
Customer

Posted by: Kazim Vu, Sep 9, 2017 at 15:37 (7 year ago)

Q 2:From dashboard choose Products>>Brands and change your thumbnail there

brands-59b40ab0baf63.png
Customer

Posted by: Kazim Vu, Sep 9, 2017 at 15:39 (7 year ago)

Q 3: You can change at the dashboard>>Woocommerce>>Setting as the attachment screenshot
Regards

currency-59b40b22c99e7.png
Customer

Posted by: buythemethere, Sep 10, 2017 at 12:05 (7 year ago)

Hello,

Thanks you so much.
Please help the following questions.
Q4. Why Users registered in this website, cannot post their products or services
Q5. We want to sort products or service by their locations (e.g. some suppliers may have different location or provinces) and prices (e.g. sometime customers want to buy products with range price 10$ to $20), but this website can sort only categories.
Q6. I want to put mouse on all categories,so show products or services (file 3)

Best Regards,
David

3.-I-want-to-put-mouse-on-all-categories,so-show-products-or-services-59b52a867ee80.png
Customer

Posted by: Kazim Vu, Sep 11, 2017 at 02:11 (7 year ago)

Q4: Because they are guests and do not have full permission as the Admin
Q 5: Curently, the Kuteshop theme does not support as your question. I will note and send to coders. Hope it will be update in the future
Q 6: In this case, you have to customize by yourself or connect to Customized Services, where they will help you.n I am really sorry because i do not support for customize work.
Regards

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