• Customer

    missing style.css

    Posted by: jasglobaltrading Aug 25, 2017 at 00:50 (7 year ago)
    When installing the zip file downloaded after purchase, the WP messages says missing style.css, cannot install theme. Then I extract the zip file and found there is a folder called KuteShop Theme where there is a parent them and a child theme. The sample data however, is outside of the zip file. I just want to confirm if my installation was correct and how to install the sample data, i.e. the demo data.

    Thanks for your help.

  • Customer

    Posted by: Kazim Vu, Aug 25, 2017 at 01:08 (7 year ago)

    Hi jasglobaltrading
    The cause maybe something's wrong when theme has uploaded by Filezilla tool. You have to choose Transfer>>Type Transfer>>Binary before uploaded. Please try again and lemme know your results. if it does not work, lemme know which demo number do you want? I will check and help you.
    (Also you can connect via skype: itsonla to get direct support, am there)
    Waiting your reply!

    Regards,
  • Customer

    Posted by: jasglobaltrading, Aug 25, 2017 at 16:19 (7 year ago)

    Hi Kevin,

    I did not use Filezilla but just use the adding theme button and import tool in WP. Can you help with installing demo 7? Appreciated!
  • Customer

    Posted by: jasglobaltrading, Aug 26, 2017 at 00:12 (7 year ago)

    The theme has been installed, but the demo cannot be imported correctly. The theme does not have the demo included. I used the WP importer but there is an error page always pop up. Can you please help install the demo 7? Not sure if there is a way to install the demo content other than the wp importer. Thanks.
  • Customer

    Posted by: Kazim Vu, Aug 26, 2017 at 01:37 (7 year ago)

    Hi jasglobaltrading
    Please connect via skype: itsonla, i would like some help from you
    Waiting...........

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