HomeSupport systemWordPressKuteShopI want to add products by id
  • Customer

    I want to add products by id

    Posted by: igorkaktus Aug 16, 2017 at 15:13 (7 year ago)
    1.I want to add products by id, but there is nothing to appear. I id write below
    http://take.ms/NcKHe
    http://take.ms/5nwIN
    http://take.ms/1cOLe

    2 The zoom does not work when you move the mouse over the goods and the carousel does not work either
    http://take.ms/9nZ3N
    http://pro-logic.co/product/yamaha-rn-301/

  • Customer

    Posted by: Kazim Vu, Aug 17, 2017 at 00:36 (7 year ago)

    Good morning, igorkaktus
    Could you please provide your Admin login + FTP accounts details via secret information area? I would like to check directly on your site and show you how to solve these issues.
    Waiting your reply!

    Regards,
  • Customer

    Posted by: Kazim Vu, Aug 17, 2017 at 00:38 (7 year ago)

    Did you update to the latest theme version yet? Please update and lemme know your results.
  • Customer

    Posted by: igorkaktus, Aug 17, 2017 at 06:56 (7 year ago)

    I updated to kutetheme-v1.7.5, But the problems remained(( Access to the site I wrote, help please
  • Customer

    Posted by: Kazim Vu, Aug 18, 2017 at 02:29 (7 year ago)

    Good morning, igorkaktus
    I got your info, my coders will check and reply you asap. If you have other questions, do not hesitate to contact with me. I will help you.
    Thank you and Have a great day!
  • Customer

    Posted by: Kazim Vu, Aug 18, 2017 at 02:34 (7 year ago)

    Also, you have to update the Kutetheme toolkit more. I would like help you but i do not have permission. Please try and lemme know your results.
    Regards,
  • Customer

    Posted by: igorkaktus, Aug 19, 2017 at 08:01 (7 year ago)

    I could not update the plugin, I gave you the right super admin
  • Customer

    Posted by: Kazim Vu, Aug 20, 2017 at 03:45 (7 year ago)

    Hi igorkaktus
    You have to active the parent theme before the Kutetheme Toolkit has activated. I have updated, please check your issue above and lemme know.
    Regards,
  • Customer

    Posted by: igorkaktus, Aug 20, 2017 at 10:01 (7 year ago)

    http://take.ms/kUOEK I'm not prompted to update the plugin. I see that you have activated the parent theme.

    The problem remained, how to be? http://pro-logic.co/product/klipsch-cdt-3800/ http://take.ms/kjNAu
  • Customer

    Posted by: Kazim Vu, Aug 21, 2017 at 03:51 (7 year ago)

    Hi About the Carousel issue, the cause by you disabled it( see the attachment screenshot)
    About images issue at the single product pages. My coders will check and fix it asap.
    Thanks for your patience!
    Regards,
    single-products-599a58c4c8eb4.jpg
  • Customer

    Posted by: Kazim Vu, Aug 21, 2017 at 10:01 (7 year ago)

    Hi igorkaktus
    Please check your email and update that package, it's the latest theme version and then lemme know your results.
    Regards,

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