• Customer

    Questions for kute wordpress theme_home page top bar not displayed

    Posted by: WebberTech Aug 11, 2017 at 03:47 (7 year ago)
    Dear Kute theme support team,

    I just bought the theme yesterday, the theme looks good. However I noticed that the top header bar within Login/Register links can’t be displayed on the website. is there any soluations could u provide?

    The following attendments are the screenshot:

    1. the screenshot of demo with top header.

    2. the screenshot of my website without top header.

    3&4. The version of kute theme and wordpress.

    5. the possible setting area which I believe to setup the header bar but actually not affect yet.

    BTW, the other two files are used to connect FTP server, please feel free to check it.

    Anyways, look forward from u for any suggestions.

    Regards,

    Hans

  • Customer

    Posted by: Kazim Vu, Aug 11, 2017 at 05:13 (7 year ago)

    Hi WebberTech
    I got your issues, the cause by you have not enable them. I did, you can check at the dashboard>>Appreance>>Menu as the attachment screenshot
  • Customer

    Posted by: Kazim Vu, Aug 11, 2017 at 05:16 (7 year ago)

    About Register/Login. you enter the dashboard>>Woocommerce>>Settings>>Accounts tab and check at the Enable customer registration on the "My account" page line( i did again)
    How's about questions 3+4+5: I am not clearly. Can you tell more details?
    Regards,
  • Customer

    Posted by: WebberTech, Aug 11, 2017 at 05:31 (7 year ago)

    Oh, man. That is all I need right now, thank u very much. That is really help a lot.
  • Customer

    Posted by: Kazim Vu, Aug 11, 2017 at 05:54 (7 year ago)

    I am very glad when your problem solved.
    If you have other questions, do not hesitate to contact with me. I will help you.
    BTW, Could you go here: http://themeforest.net/downloads then rate me a good review + 5 stars please? It's really worth with me.
    Thank you and Have a great day!
  • Customer

    Posted by: WebberTech, Aug 23, 2017 at 02:50 (7 year ago)

    Hi Kazim,

    Greeting and hope everything well.

    First of first, thanks to reply me. Your support team did help me to solve the previous issue about half month ago and I deeply appreciate it. However there is another problem which I may need your team's help to solve.

    When I customized the menu(categories), espectially for first and second levels, I noticed that visual composer doesn't work yet. The issues is happened in Mega Menu creating page, and I am 100% for sure that I active this plugin and the plugin work well when I create a new web page. It looks like something conflict between the theme and the visual composer, so could u give me some suggestions to slove the problem? The attachment (thrid photo)is the screenshot to show that the plugin doesn't work.
  • Customer

    Posted by: Kazim Vu, Aug 23, 2017 at 08:09 (7 year ago)

    Hi WebberTech
    I checked and found that the cause by you have not enable for your Mega menu, please enter the dashboard choose Visual Composer>>Role manager and do as the attachment screenshot. Please do it and lemme know your results.
    Regards,
  • Customer

    Posted by: Kazim Vu, Aug 23, 2017 at 08:11 (7 year ago)

    BTW, DO NOT FORGET go here: http://themeforest.net/downloads then rate me a good review + 5 stars please? It's really worth with me.

    Thank you and Have a great day!

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