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  • Customer

    WMPL issues

    Posted by: eprofilers Jul 27, 2017 at 15:03 (7 year ago)
    Dear Support,

    We have a problem with the language switch in your theme. Since we've a licence on WPML we're using this plugin on our websites.

    The problem is that the language switch is showing on the website and on the sub pages but not on the shop (woocommerce).

    Will you please help us out?

    The sites for this problem are:

    http://gekkeprijzenshop.boron.oiledwell.com

    http://zotteprijzenshop.boron.oiledwell.com

    With regards,

    Jan Boomsma.
  • Customer

    Posted by: Kazim Vu, Jul 28, 2017 at 09:41 (7 year ago)

    Hi eprofilers
    Could you please provide your Admin login + FTP accounts details via secret information area? I would like to check directly on your site and show you how to translate it.
    Regards,
  • Customer

    Posted by: eprofilers, Jul 28, 2017 at 12:42 (7 year ago)

    Look in the secret info for more details
  • Customer

    Posted by: Kazim Vu, Jul 31, 2017 at 07:05 (7 year ago)

    Hi eprofilers
    I am sorry for delay reply because my team does not work at the weekend. About your issues, my coders will check and inform you as soon as possible. If you have other questions, do not hesitate to contact with me. I will help you.
    Thank you and Have a great day!
  • Customer

    Posted by: eprofilers, Jul 31, 2017 at 07:30 (7 year ago)

    Where kind in a hurry to get those shops using your theme in production!

    So please help is out!
  • Customer

    Posted by: Kazim Vu, Jul 31, 2017 at 07:52 (7 year ago)

    Hi eprofilers
    I am not clearly your intentions. COuld you describe more details + screenshot? I will check and help you.
    Regards,
  • Customer

    Posted by: eprofilers, Jul 31, 2017 at 08:36 (7 year ago)

    I've mis spelled: where = we're
  • Customer

    Posted by: eprofilers, Jul 31, 2017 at 15:14 (7 year ago)

    We have seen that your work is in progress. My supervisor told me to ask you to set everything back as it was before. we're going to fix this by ourselves in another way.
  • Customer

    Posted by: eprofilers, Aug 1, 2017 at 06:44 (7 year ago)

    I've asked you yesterday to set everything back as it was before. You've still haven't done this. If you won't do this immediately we have to take our consequences!
  • Customer

    Posted by: Kazim Vu, Aug 1, 2017 at 07:09 (7 year ago)

    Hi eprofilers
    My coders need more time to check it because it works with the default languages but when we switch between the two languages then the 404 error shows. When i get the results from coders, i will inform you soon.
    Thanks for your patience.
    Regards,
  • Customer

    Posted by: Kazim Vu, Aug 1, 2017 at 07:20 (7 year ago)

    Also, please contact to the author of the wpml plugin and ask them about your shop page, it could not be translated by the wpml plugin.
  • Customer

    Posted by: eprofilers, Aug 1, 2017 at 07:17 (7 year ago)

    NO! I want you to draw back the issue and put everything back as it was before! We'll resolve this issue by our selves in another way! We don't have anymore time!

    PLEASE PUT BACK EVERYTHING AS IT WAS BEFORE!!!!!!!!!
  • Customer

    Posted by: Kazim Vu, Aug 1, 2017 at 07:29 (7 year ago)

    My coders just checked and have not changed anythings on your site. You can check it.If you have other questions, please contact via Skype: itsonla to get directly support. Here's my working time:
    Support service works from Monday to Friday.
    Mean time (GMT +7):
    + 7:00- 11:00 AM
    + 1:30 - 5:30 PM
    Regards,
  • Customer

    Posted by: eprofilers, Aug 1, 2017 at 07:28 (7 year ago)

    Please excuse me for my last post. My superior wants to know how much more time you need to fix this issue. So please continu to fix this issue.

    With regards,

    Mr. Jan Boomsma.
  • Customer

    Posted by: Kazim Vu, Aug 1, 2017 at 07:31 (7 year ago)

    Please connect via skype: itsonla. I am there

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