• Customer

    Can't install demo content properly

    Posted by: lymc Jul 26, 2017 at 14:05 (7 year ago)
    Hi,
    I installed TechOne Theme, following documentation, but I can't install demo content properly.
    I tried "Import Demo content" from .xml file, but it get 404 error on step 2 (Screenshot attached).
    I tried "Import Theme Option ( One Click)" from TechOne admin menu (screenshot attached), but I didn't get the demo layout (screenshot attached).
    Mention: I need demo-3 layout.
    Thanks,
    Victor

  • Customer

    Posted by: Kazim Vu, Jul 27, 2017 at 01:32 (7 year ago)

    Good morning, lymc
    Could you please connect via skype: itsonla ? I have some questions for you and help you install this theme
    If not, please provide your Cpanel accounts details? I can check the cause and install with these info
    Waiting your reply!
  • Customer

    Posted by: lymc, Jul 27, 2017 at 08:07 (7 year ago)

    Hi,
    I send you a message on skype.
  • Customer

    Posted by: lymc, Jul 27, 2017 at 08:13 (7 year ago)

    Also, I created a FTP account for you. Check Secret Info.
  • Customer

    Posted by: Kazim Vu, Jul 27, 2017 at 16:54 (7 year ago)

    Hi lymc
    I could not access your FTP accounts( see the attachment screenshot) the cause maybe your host blocked my IP. Please check again and lemme know.
    Regards

INSTALLATION SERVICE

Theme Installation: $49. Pay now

CUSTOMIZED SERVICES

Use our expert service to turn your ideas into reality. Please send an email to kutethemes@gmail.com to provide the more detailed information. Thanks!

WORKING TIME

Our support service works from Monday to Friday.
Mean time (GMT +7):
+ 7:30 - 11:30 AM
+ 1:30 - 5:30 PM
We will try to answer all the questions within 24 hours and solve them as quickly as possible