• Customer

    Stylesheet Missing

    Posted by: mirzaburhan Jul 23, 2017 at 22:03 (7 year ago)
    Hello
    i try to upload my theme on an other domain but i got 3 errors and theme was also not shown there. Following is the error

    Broken Theme
    The following themes are installed but incomplete.

    Documentation Stylesheet is missing
    Kuteshop theme Stylesheet is missing
    Licensing Stylesheet is missing.

    After these errors i upload new version via cpanel and it was uploaded to the website but there was no child theme there. Now how i can upload child theme on that site?

  • Customer

    Posted by: Kazim Vu, Jul 24, 2017 at 07:06 (7 year ago)

    Hi mirzaburhan
    Yes, after the parents theme has installed, you should install the child theme. About some missing above, the cause maybe something's wrong when theme uploaded by the FilZilla tool, it you should choose Transfer>>Transfer Type>>Binary ( see the attachment screenshot)
    Also, to install the KuteShop theme, you should check the Requirements for the KuteShop theme
    Before you begin the install, checking to ensure that you have the minimum requirements for Koolshop is WordPress 4.4.0 or highter, PHP 5.4 or highter and MySQL 5.4 or highter. Recommended PHP Configuration Limits
    Many issues that you may run into such as; white screen, demo content fails when importing, empty page content with Fusion Builder and other similar issues are all related to low PHP configuration limits. The solution is to increase the PHP limits. You can do this on your own, or contact your web host and ask them to increase those limits to a minimum as follows:
    max_execution_time 180
    memory_limit 128M
    post_max_size 32M
    upload_max_filesize 32M
    Hope it useful for you. If you have other questions, please contact me.
    Regards,
  • Customer

    Posted by: mirzaburhan, Jul 24, 2017 at 14:40 (7 year ago)

    Thanks deal for your reply. I want to know answer about my previous ticket, when the lighter version is going to launched?
    please update it i am waiting since a lot days but you are saying wait. How much wait?????
  • Customer

    Posted by: Kazim Vu, Jul 25, 2017 at 02:32 (7 year ago)

    Hi mirzaburhan
    -About the lighter version, i asked my boss and he said that his team trying because there'are much home option in this theme( more than 20 home page) and they need more time. Hope it will be launched as soon as possible. If you have other questions, please contact me. I will check and help you.
    Regards,
  • Customer

    Posted by: mirzaburhan, Jul 25, 2017 at 20:44 (7 year ago)

    I never understand this word "as soon as possible" means, because if anyone say these words it means there is a lot work is still pending. If there was a problem then you people should told me first when i was going to place order of this theme. The truth is that i love your theme design and function but it break my heart when i came to know that the demo speed is far different than the original active theme speed.

  • Customer

    Posted by: Kazim Vu, Jul 30, 2017 at 06:23 (7 year ago)

    Hi mirzaburhan
    As i mentioned, i discussed with admin many times and get the same answers. How can i do? You contacted to Mr. Jim also.
    Regards,

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