• Customer

    Shopping Cart and Check Out page shipping rates radio buttons missing

    Posted by: bobafanu Jul 15, 2017 at 04:00 (7 year ago)
    In the cart, the shipping rates have radio buttons separating them, allowing the user to select one. These buttons are not displaying in the theme. I activated a different theme for a test and it showed up.
    The formatting of the shipping rates is also a little distorted.

    The same problem is happening with the payment methods as well, radio button missing and labels not well formatted



    I have attached screen shots to explain that.

  • Customer

    Posted by: Kazim Vu, Jul 17, 2017 at 06:35 (7 year ago)

    Hi bobafanu
    In this case, you should update to the latest theme version( it's ver 1.2.7) and let me know your results. If it does not work, please provide your FTP accounts details via secret information area. My coder will check and fix it.
    Regards,
  • Customer

    Posted by: bobafanu, Jul 19, 2017 at 02:56 (7 year ago)

    I upgraded to ver 1.2.7 but it still doesn't work.
    I'll add the ftp information in the secret infomations section
  • Customer

    Posted by: bobafanu, Jul 19, 2017 at 02:58 (7 year ago)

    Below is the ftp information
  • Customer

    Posted by: Kazim Vu, Jul 19, 2017 at 03:46 (7 year ago)

    Hi bobafanu
    I got your info, my coders will check and fix as soon as possible. If you have other questions, do not hesitate to contact with me. I will help you.
    Thank you and Have a great day!
  • Customer

    Posted by: bobafanu, Jul 20, 2017 at 13:23 (7 year ago)

    Yes, it's fixed. Thanks
  • Customer

    Posted by: Kazim Vu, Jul 21, 2017 at 01:21 (7 year ago)

    Hi bobafanu
    Thanks for using my themes. If you have other questions, do not hesitate to contact with me. If you are satisfied with my support
    please DO NOT forget go here: http://themeforest.net/downloads then rate me a good review + 5 stars . It's really worth with me.
    Regards

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