• Customer

    Issues with TechOne Theme

    Posted by: flying2212 Jun 24, 2017 at 07:46 (7 year ago)
    1. Missing styles/scripts in the backend (i added some of them searching the names while some of them are still missing - screenshot added)
    2. jQuery errors on front end with revslider (screenshot attached)
    3. How to overwrite product style template on child theme?
    4. Will there be any notification when an update is available and can the update be done without uploading the new zip?

  • Customer

    Posted by: Kazim Vu, Jun 26, 2017 at 03:53 (7 year ago)

    Hi flying2212
    We are sorry for delay reply because we do not work at the weekend.
    - About issues 1+2: Please update to the latest theme version( ver 1.2.2) and let me know your results.
    - Issue 3: It's the default, you should not do anything in the child theme. If you have any changes, you can copy the folder or file from the parent theme to the child theme, where you can changes anythings.
    - issue 4: No other way, you have to update manually. I will discuss with developers about this. Hope it will be improved in the future.
    If you have other questions, do not hesitate to contact with me. I will help you.
    Regards,
  • Customer

    Posted by: flying2212, Jun 27, 2017 at 07:22 (7 year ago)

    Hello.

    I am going to test the new version. However, as a new update is available, I did not get a notification which I think needs to be there. Also please establish an automatic update system. Updating the theme manually is not easy for all users.

    Hopefully, you guys will get them working soon.
  • Customer

    Posted by: Kazim Vu, Jun 27, 2017 at 08:54 (7 year ago)

    Thanks for your comments. Hope it will be improved in the future.
    Regards,

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