Kutethemes

Customer

"TechOne: Products" Doesn´t work...

Posted by: drnwag Jun 22, 2017 at 13:05 (7 year ago)

I installed the theme and wanted to show Products on the Homepage but i alwys get an "Fatal error: Out of memory (allocated 372768768) (tried to allocate 36 bytes) in /kunden/182468_24145/webseiten/starkalender/wp-includes/post.php on line 5756" Error. But i have 25´6M memory_limit.

Customer

Posted by: Kazim Vu, Jun 23, 2017 at 04:44 (7 year ago)

Hi drnwag
The cause by your hosting. Please contact to your host provider, they will help you fix this issues. Here are the requirements for the TechOne theme
Before you begin the install, checking to ensure that you have the minimum requirements for the TechOne theme is WordPress 4.4.0 or highter, PHP 5.4 or highter and MySQL 5.4 or highter.
Recommended PHP Configuration Limits
Many issues that you may run into such as; white screen, demo content fails when importing, empty page content with Fusion Builder and other similar issues are all related to low PHP configuration limits. The solution is to increase the PHP limits. You can do this on your own, or contact your web host and ask them to increase those limits to a minimum as follows:
max_execution_time 180
memory_limit 128M
post_max_size 32M
upload_max_filesize 32M
Please do it and let me know your results.
Regards,
Customer

Posted by: Kazim Vu, Jul 4, 2017 at 01:50 (7 year ago)

Hi drnwag
How's your site? If you have any questions, do not hesitate to contact with me. I will help you.
Thank you and Have a great day!
Customer

Posted by: drnwag, Jul 7, 2017 at 07:27 (7 year ago)

The limit´s are ok. You can see it on http://starkalender.clustershops.de/phpinfo.php
Important is the memory_limit which is high enought.
Customer

Posted by: Kazim Vu, Jul 8, 2017 at 13:55 (7 year ago)

Hi drnwag
Please increase the Max_Excution_Time = 180 or more and then inform me( see the attachment screenshot). I will help you install this theme.
Waiting your reply

excution-5960e44c8c540.png
Customer

Posted by: Kazim Vu, Jul 8, 2017 at 13:57 (7 year ago)

also, you can connect via skype: itsonla to get direct support on comming Monday, i am there.
Customer

Posted by: Kazim Vu, Jul 8, 2017 at 14:01 (7 year ago)

You should update to the latest theme version( it's ver 1.2.6)

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