Kutethemes

Customer

Slow theme

Posted by: researchit Jun 21, 2017 at 08:43 (7 year ago)

Hello, I have two problems.

First:
Theme is really slow. I don't know why. Other themes from Themeforest work fine in this same server account. Can u check whats wrong?

Second:
Second problem is demo content instalation problem. I try to install demo content "13", but it loading more than 5 minutes and and get 504 error "Gateway Time-out".

Can u help me fix it?

Best regards!

Customer

Posted by: Kazim Vu, Jun 21, 2017 at 09:23 (7 year ago)

Hi researchit
Please try using some methods below to improve the loading speed:
1. Install the Autoptimize plugin
2. Remove unnecessary plugins
3. Optimize product images
4. Install the jsDelivr – WordPress CDN plugin
5. Intstall the WP Super Cache
6. Contact with your hosting administrator to increase the speed
Hope it useful for you!
Regards,
Customer

Posted by: researchit, Jun 21, 2017 at 09:31 (7 year ago)

Hello. It's just clear instalation - new WP version, and ur theme, so I haven't any unnecessary plugins. This server is really good dedicated machine, so it's not server's problem.

How about my second problem?
Customer

Posted by: Kazim Vu, Jun 22, 2017 at 06:59 (7 year ago)

Hi researchit
I checked and found your site's working well( please check your email and see a video shot)
About the "504 error Gateway Time-out" issues, it relates to your host. Please contact to your host provider, they will check and fix these issues.
Regards,

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