• Customer

    Page Loading speed

    Posted by: mirzaburhan Jun 13, 2017 at 23:54 (7 year ago)
    Hello
    i was told weeks ago that you people are going to launch a lighter version of kuteshop theme. but half of this month also passed but you people didn't launch it. Why you people are not launching it. my website is taking 31 seconds to load. i have done everything what you people told me to do, but still website loading time is 31 seconds. If you people have no time for us, then please give me my payment back. because it was my worst experience with your paid theme which takes 31 seconds to load. I was using free theme before which load time was 7 seconds and when i have paid for the theme then why page loading time is 31 seconds. If you can't do anything, then please return my payment back. Check the attached screenshot of gtmetrix speed test.

  • Customer

    Posted by: Kazim Vu, Jun 14, 2017 at 07:17 (7 year ago)

    Hi mirzaburhan
    I am really sorry, please contact to my Admin, his skype's: kutethemes (goldbee) because i complained him but until now I have not received any news about this theme.
    Regards,
  • Customer

    Posted by: mirzaburhan, Jun 14, 2017 at 10:45 (7 year ago)

    I am already in contact with Mr. Jim brown more than 2 months and he told me that they are redoing this theme and will launch in few days. and today half of month passed but no update on this theme. He didn't online on skype since 3 or 4 days. Now what to do?
  • Customer

    Posted by: Kazim Vu, Jun 15, 2017 at 09:34 (7 year ago)

    Maybe he's busy, please contact via his email: kutethemes@gmail.com

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