HomeSupport systemPrestashopSuperShop Image slider for your homepage NOT APPEARING ...
  • Customer

    Image slider for your homepage NOT APPEARING ON MOBILE DEVICES

    Posted by: osmanahmed Aug 25, 2015 at 07:57 (9 year ago)
    Hi,

    Firstly I would like to apologise for the countless of messages due to frustration. Just to make you aware that on Safari on the mac you can not do editing on majority of the modules of this theme, but I've figured out that on google chrome you can edit freely.

    My problem now its that I can not view the Image slider for your homepage on mobile devices or any portable devices! Also I want add images on the right side of my home slider but its not allowing me to. Is it possible on the 4th option of the theme, is it possible to make the image full screen? if so please help me!

    I look forward for your assistance.

    regards
  • Customer

    Posted by: osmanahmed, Aug 25, 2015 at 08:36 (9 year ago)

    Also to add to the above problems

    There is no shopping cart on the home page, how do i add a shopping

    regards
  • Admin

    Posted by: james, Aug 25, 2015 at 11:20 (9 year ago)

    I want to check your site. Could you send me a FTP account + the admin login?
  • Customer

    Posted by: osmanahmed, Aug 25, 2015 at 12:24 (9 year ago)

    Hi,

    James after checking my website, can you please send me feedback of what was wrong!

    AGAIN:

    - MOBILE AND PORTABLE DEVICES NOT WORKING; IMAGES AND HOMESLIDER NOT SHOWING
    - NO SHOPPING CART
    - NO CUSTOMER SUPPORT CHAT
    - YOU WILL SEE THE COUNTLESS OF BUGS ON MY SITE

    I'm waiting for your help!
  • Admin

    Posted by: james, Aug 26, 2015 at 03:33 (9 year ago)

    Hi,

    Ok sure, let me check your site
  • Admin

    Posted by: james, Aug 26, 2015 at 05:50 (9 year ago)

    Hi

    The FTP account is not OK. Pls recheck it
  • Customer

    Posted by: osmanahmed, Aug 26, 2015 at 11:01 (9 year ago)

    Hi James,

    Please see FTP

    Let me know what else you require to fix my bugged site!

    Kind reagrds
  • Admin

    Posted by: james, Aug 26, 2015 at 11:06 (9 year ago)

    The FTP account is still not OK

    Response: 257 "/" is your current location
    Command: TYPE I
    Response: 200 TYPE is now 8-bit binary
    Command: PASV
    Response: 227 Entering Passive Mode (69,172,239,150,132,141)
    Command: MLSD
    Error: Connection timed out
    Error: Failed to retrieve directory listing

  • Customer

    Posted by: osmanahmed, Aug 26, 2015 at 11:14 (9 year ago)

    Hi Again,

    Thats the correct FTP credentials.

    Please fix this via my prestashop admin then, its very important!!!
  • Admin

    Posted by: james, Aug 27, 2015 at 01:58 (9 year ago)

    Hi,

    Are you sure? I used some FTP softwares but still could not connect to your host. About the Admin login, you have not sent me the login link too. So how I can login? I want to talk with you via skype. My skype is "kutethemes". my email is kutethemes@gmail.com
  • Admin

    Posted by: james, Aug 27, 2015 at 07:06 (9 year ago)

    Hi, I am still waiting....

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