• Customer

    Issues with KuteTheme 1.7.2 and WooCommerce 3.0.5

    Posted by: bkresoja Apr 30, 2017 at 20:04 (8 year ago)
    Deas Support

    I have issues with KuteTheme after upgrade.
    - On checkout there is style problem on Country selection, and checkbox "I agree..."
    - On frontpage Category box show only "Section Name" instead "Bestsellers", "New products ..."
    - Products with variants show only first picture instead selected (same issue http://support.ovicsoft.com/topic/show-topic/33694)

    Please see attached link
    https://www.dropbox.com/sh/s81qyf7m0n8zg7i/AADx7hjOhc-uHmYzQPw0jNmMa?dl=0

    Thanks in advance
    Boris

  • Customer

    Posted by: Kazim Vu, May 2, 2017 at 16:47 (8 year ago)

    Hi bkresoja
    Thanks for your comments. Could you please send us your Admin login + FTP accounts via secret information? Our developers will check and fix as soon as possible.
    Regards,
  • Customer

    Posted by: bkresoja, May 2, 2017 at 19:37 (8 year ago)

    Credentials provided
  • Customer

    Posted by: Kazim Vu, May 3, 2017 at 03:47 (8 year ago)

    Hi bkresoja
    I could not enter your FTP accounts( see the attachment screenshot). Please connect via skype: itsonla to get direct support.
    Regards
  • Customer

    Posted by: bkresoja, May 3, 2017 at 12:07 (8 year ago)

    Sorry, access from other countries is prohibited at hosting level. If it is really necessary we can add an exception.
    Please accept me on Skype
  • Customer

    Posted by: Kazim Vu, May 4, 2017 at 02:54 (8 year ago)

    Hi bkresoja
    My coders need your FTP accounts. Your issue could not fix without this info. Please set permission from Viet Nam.
    Regards
  • Customer

    Posted by: Kazim Vu, May 4, 2017 at 03:45 (8 year ago)

    Hi bkresoja
    - About checkout page issues fixed. Please check and let me know. Here are the css codes:
    .select2-container--default .select2-selection--single .select2-selection__rendered {
    line-height: 26px;
    }
    .woocommerce .form-row .input-checkbox {
    position: static;
    }
    - About the Home page appears "Section name"" issues: The cause by you have not set the header name.( see the attachment screenshot). Please do it and let me know.
    Regards,
  • Customer

    Posted by: bkresoja, May 4, 2017 at 11:00 (8 year ago)

    Dear support before you connect to ftp visit url from Secret information using provided username and password and whitelist your IP.

    CSS is now OK,
    Homepage also, but the new solution is not the best, before that field was empty and the page load default name from translation.

    Thanks
    Boris
  • Customer

    Posted by: Kazim Vu, May 5, 2017 at 09:08 (8 year ago)

    Hi bkresoja
    About Products with variants issue: My coders are checking and i will reply you when i get the results from them.
    Thanks for your patience.
    Regards,
  • Customer

    Posted by: Kazim Vu, May 5, 2017 at 09:24 (8 year ago)

    Hi bkresoja
    My coders fixed direct on your site. Please check again and let me know. If you have other questions, do not hesitate to contact with me. I will help you.
    Could you go here: http://themeforest.net/downloads then rate me a good review + 5 stars please? It's really worth with me.
    Thank you and Have a great day!

INSTALLATION SERVICE

Theme Installation: $49. Pay now

CUSTOMIZED SERVICES

Use our expert service to turn your ideas into reality. Please send an email to kutethemes@gmail.com to provide the more detailed information. Thanks!

WORKING TIME

Our support service works from Monday to Friday.
Mean time (GMT +7):
+ 7:30 - 11:30 AM
+ 1:30 - 5:30 PM
We will try to answer all the questions within 24 hours and solve them as quickly as possible