• Customer

    I updated Categorygroup module and dosent work right now

    Posted by: gsalgadotoledo Aug 19, 2015 at 01:26 (9 year ago)
    Please help me...
    When I click on de edit icon the modal dont loading the database data

    55d3db43e5304.png

  • Admin

    Posted by: james, Aug 19, 2015 at 09:37 (9 year ago)

    Dear mate,

    Could you send me the admin login + a FTP account? I will help you to check your site.

    Thanks




  • Customer

    Posted by: osmanahmed, Aug 19, 2015 at 13:23 (9 year ago)

    Dear Admin,

    WHATS WRONG WITH THIS THEME!!!! WHEN IS THE UPDATE COMING OUT BECAUSE THERES A LOT OF ERRORS WITH THIS THEME!!!

  • Admin

    Posted by: james, Aug 26, 2015 at 09:26 (9 year ago)

    I want to check your site. You provided a wrongly FTP account
  • Admin

    Posted by: james, Aug 20, 2015 at 04:07 (9 year ago)

    Dear All,

    We are fixing this bug and update it today.

    many thanks for your patience!
  • Admin

    Posted by: james, Aug 20, 2015 at 07:20 (9 year ago)

    Hi

    I have checked on my host. It is OK.

    Could you send me the admin login + a FTP account?

    Thanks
  • Customer

    Posted by: osmanahmed, Aug 20, 2015 at 08:42 (9 year ago)

    Hi

    You keep saying its okay but i can't add and edit the top horizontal module. the group category isn't working for me and the home slider works but i can't put right hooks for pictures besides my home slider. Also my footer doesn't work, i can not edit it to insert copyright. theres many problems. I've read the documentation over and over again. I'm so stressed about, i had to remove my products because the themes isn't fully functional. i will give you my ftp and admin login but please fix all these problems as I've lost money and valuable customers!!!!

    regards
  • Admin

    Posted by: james, Aug 20, 2015 at 08:52 (9 year ago)

    Hi The FTP account does not have enough information. Could you review?
  • Customer

    Posted by: osmanahmed, Aug 20, 2015 at 10:01 (9 year ago)

    hi,

    Seee now
  • Admin

    Posted by: james, Aug 20, 2015 at 10:12 (9 year ago)

    FTP account, I need the Host? username? password?
  • Customer

    Posted by: osmanahmed, Aug 20, 2015 at 11:48 (9 year ago)

    i gave you everything
  • Customer

    Posted by: osmanahmed, Aug 20, 2015 at 15:52 (9 year ago)

    Hi,

    Have you checked and fixed it!

    Reply Quickly

    Regards
  • Admin

    Posted by: james, Aug 25, 2015 at 11:30 (9 year ago)

    Hi,

    I am so sorry for delay. I got your information. Let me check and fix your site tomorrow. It is late here.

    Thanks for your patience!
  • Admin

    Posted by: james, Aug 26, 2015 at 09:29 (9 year ago)

    You can download the latest package and update following this change log file: kutethemes.com/demo/supershop/changelog_supershop.txt

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