• Customer

    theme problem

    Posted by: hbehin Apr 18, 2017 at 03:33 (8 year ago)
    I purchase that shop couple of month ago and never use it and now i renew my support agian
    now i install on my website but the preview is not same as the theme that you advertise and some feature is not working
    moreover on plugins such as slider Revelation and visual composer asked for license but i paid with theme
    please advise

  • Customer

    Posted by: hbehin, Apr 25, 2017 at 10:41 (8 year ago)

    Hi
    I want my them be looks like that one you adverstise

    http://kutethemes.net/wordpress/kuteshop/option1/

    but it is not working
    please help me
    tx
  • Customer

    Posted by: hbehin, Apr 25, 2017 at 14:31 (8 year ago)

    i change Wp admin and will do for FTP
    please fix my website
  • Customer

    Posted by: hbehin, Apr 25, 2017 at 14:38 (8 year ago)

    final password
  • Customer

    Posted by: hbehin, Apr 27, 2017 at 14:31 (8 year ago)

    Hi
    I update the theme verion but agaian i can't active categories on vertical menu and it seems some parts are missing
    moreover i can see too kute theme and child in my theme area so which one should i use
    tx
  • Customer

    Posted by: hbehin, Apr 27, 2017 at 14:37 (8 year ago)

    I am really sad , i pay for theme and support but i i didnt get a real support
    my theme is not working and it seems you just want to reply something and show that you answer the ticket :( :(
  • Customer

    Posted by: hbehin, Apr 28, 2017 at 05:11 (8 year ago)

    thanks bro working on that
  • Customer

    Posted by: hbehin, Apr 28, 2017 at 11:11 (8 year ago)

    hi
    just a quick help
    in my first page there are different slider like fashion, sport , electronics
    how can I add or remove it, please advise
  • Customer

    Posted by: mirzaburhan, Apr 30, 2017 at 10:06 (8 year ago)

    You told me that you will launch speedy version of the theme in mid of April, but today is last day of April but you didn't launch speedy version of your theme. My site takes 13 to 15 seconds load time and i try everything you people told me on skype or here, but nothing improved. Moreover when page loads on mobile then click didn't work fast, if we try to click category they didn't drop as fast as in demo. It was my worst experience of a paid theme which works perfect in demo, but in real it's nothing its totally zero. Now just tell me why are you people not working to improve page load speed instead of suggesting different plugins to enhance page speed.
  • Customer

    Posted by: hbehin, May 2, 2017 at 14:58 (8 year ago)

    whats is thissssssssssssssssssssssssssssss
    you copy and paste reply of someone else that it is not mine
    what are you doing there , we are waiting for long time
  • Customer

    Posted by: hbehin, May 3, 2017 at 07:44 (8 year ago)

    my problem is VC NOT working.................
  • Customer

    Posted by: hbehin, May 3, 2017 at 07:45 (8 year ago)

    at least please gime me a 10 min time and look at the theme on website
  • Customer

    Posted by: hbehin, May 3, 2017 at 08:00 (8 year ago)

    i am so sorry to say that, but it is better to update your technical team traning
    it is 15 days i am waiting to solve this issue and below is the answer
    maybe it help someone else

    https://youtu.be/_88hLH1JC44
    tx

INSTALLATION SERVICE

Theme Installation: $49. Pay now

CUSTOMIZED SERVICES

Use our expert service to turn your ideas into reality. Please send an email to kutethemes@gmail.com to provide the more detailed information. Thanks!

WORKING TIME

Our support service works from Monday to Friday.
Mean time (GMT +7):
+ 7:30 - 11:30 AM
+ 1:30 - 5:30 PM
We will try to answer all the questions within 24 hours and solve them as quickly as possible