• Customer

    our website's products detail page is very slow load time after we used "supershop "theme !

    Posted by: azufun Aug 17, 2015 at 04:43 (9 year ago)
    our website is slow loading time , specifically for the products detail page and other page , it need over 20s to load,only home page is normal status.
    please test follow products and checkout page with tools :http://tools.pingdom.com/
    http://www.azufun.com/4--green-bucktooth-monster-animal-kigurumi-oneises-costumes-pajamas.html
    http://www.azufun.com/418-animal-kigurumi-cartoon-shoes-unisex-warm-paw-slipper-shoe.html
    https://www.azufun.com/quick-order


    we test :http://tools.pingdom.com/fpt/?testurl=http%3A%2F%2Fwww.azufun.com%2F4--green-bucktooth-monster-animal-kigurumi-oneises-costumes-pajamas.html#!/msCJu/http://www.azufun.com/4--green-bucktooth-monster-animal-kigurumi-oneises-costumes-pajamas.html

    it need over 20s loading...

    please help us solve the issue.thanks!

  • Admin

    Posted by: james, Aug 17, 2015 at 08:58 (9 year ago)

    Hi

    May I have a FTP account?

    Thanks
  • Customer

    Posted by: osmanahmed, Aug 17, 2015 at 13:53 (9 year ago)

    Hi

    Im having the same problem. Plus some features of the theme is simply not working. Ive used the documentation many times so please can you check it!!!
  • Customer

    Posted by: azufun, Aug 17, 2015 at 10:03 (9 year ago)

    FTP ACCOUNT IS FOLLOW , PLEASE CHECK IT , THANKS!
  • Admin

    Posted by: james, Aug 20, 2015 at 04:16 (9 year ago)

    OK sure, we are checking but pls note that: in this page, there is a big main image. It can make the page running more slowly a bit

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