HomeSupport systemPrestashopBoutiqueProblem with SLL
  • Customer

    Problem with SLL

    Posted by: dysgraphic Apr 14, 2017 at 11:15 (8 year ago)
    I have a problem with SLL in my shop, because the theme links to files that are not secured by https protocol.
    These are:

    http://kute-themes.com/prestashop/boutique/img/cms/1_1.png
    http://kute-themes.com/prestashop/boutique/img/cms/2_1.png
    http://kute-themes.com/prestashop/boutique/img/cms/3_1.png
    http://kute-themes.com/prestashop/boutique/img/cms/4_1.png
    http://kute-themes.com/prestashop/boutique/img/cms/arow-popup.png

    How to change it?
  • Customer

    Posted by: dysgraphic, Apr 15, 2017 at 07:46 (8 year ago)

    Because of that connection is marked as a not safe.
    sll-58f1cfe01955a.jpg
  • Customer

    Posted by: yame, Apr 17, 2017 at 08:40 (8 year ago)

    Hi mate.

    Could you please provide me your website back end account?
    We would like to check your site then give you the answer.

    Thank you
    Yame
  • Customer

    Posted by: dysgraphic, Apr 17, 2017 at 13:27 (8 year ago)

    Ok
  • Manager

    Posted by: yame, Apr 18, 2017 at 00:53 (8 year ago)

    Thank you. But the user name is not correct. It must be an email account. Pls check it again.
    Then pls help me to make clearly for your problem. What do you want to change for those cms?
  • Customer

    Posted by: dysgraphic, Apr 18, 2017 at 13:02 (8 year ago)

    Ok, i send you login and I try explain my problem.
    1. In tabolar information in browser I have worning: "This site is not completely secure" - I send you screen but in Polish language, when you go on site, you have the same in your language
    2. I write to my hosting provider ask: is somthing wrong wits SLL (https connect)
    3. They send me back:
    Everything with SLL is ok, but some of files in your theme links to not secure connect. This are the links:

    http://kute-themes.com/prestashop/boutique/img/cms/1_1.png
    http://kute-themes.com/prestashop/boutique/img/cms/2_1.png
    http://kute-themes.com/prestashop/boutique/img/cms/3_1.png
    http://kute-themes.com/prestashop/boutique/img/cms/4_1.png
    http://kute-themes.com/prestashop/boutique/img/cms/arow-popup.png

    4. I was write to you ask, how change this links :)
  • Customer

    Posted by: dysgraphic, Apr 21, 2017 at 09:29 (8 year ago)

    Hello, is anyone here? Less than a week from my question.
  • Manager

    Posted by: yame, Apr 21, 2017 at 10:00 (8 year ago)

    Hi mate.

    Sorry for delay reply. I send all your issues to my coders and they will try to check this soon.
    I will inform you when I get any their feedback

    Hope you understand.
    Thank you,
    Yame
  • Manager

    Posted by: yame, Apr 24, 2017 at 03:51 (8 year ago)

    Excuse me I would like to know: you said that your site has the problem with SLL (https).
    But as I checked on your site, all are working well with this.
    Can you re-check?
  • Customer

    Posted by: dysgraphic, Apr 24, 2017 at 07:47 (8 year ago)

    No, it does't work properly. I have the impression that you are not reading what I wrote to you.

    Images in the skin are link by unprotected connect - I sent you list of this files. A warning appears next to "https padlock" i sent you screen before and now.
    padlock-58fdad8a3cd75.jpg
  • Customer

    Posted by: yame, Apr 25, 2017 at 03:13 (8 year ago)

    Here I send you the attachments that I've checked your site on both Safari + Chrome.
    I don't see any warning with https://
    Can you turn it on then provide your FTP account and my coder will help you to check?
    Thanks
    boutique_1-58febef0c0056.jpg
    safari-58febef0c1c19.png
  • Customer

    Posted by: dysgraphic, Apr 25, 2017 at 09:48 (8 year ago)

    Yes, icon "i" means SLL error, in correct SLL should be a padlock. I've been writing about it for two weeks. I even mentioned errors.
    I send information once more in the attachment.
    information-58ff1b58e1927.jpg
  • Customer

    Posted by: yame, Apr 27, 2017 at 08:36 (8 year ago)

    I got my coder's answer. This does not belong to the theme and he cannot check in code also.
    There will not have anything to check in code so we really don't know how the problem is
  • Customer

    Posted by: dysgraphic, Apr 27, 2017 at 11:05 (8 year ago)

    Your coder is wrong. Some elements in your themes get items (like images or files) from an unsecured connection. I send you list of this files.
  • Customer

    Posted by: dysgraphic, Apr 27, 2017 at 11:41 (8 year ago)

    We played it ourselves. I close topic.

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