HomeSupport systemWordPressKuteShoptheme files outated
  • Customer

    theme files outated

    Posted by: wbitsolutions Apr 10, 2017 at 01:40 (8 year ago)
    Hello after updating to woocommerce 3.0.1 i get a error message:
    Your theme (Kutetheme) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. You can see which files are affected from the system status page. If in doubt, check with the author of the theme.

    i tried to make all issues describes in the manual but my store looks not good the product grid are disapear. i was back again the old theme files.
    need a sollution for it - maybe theme update

    thanks
  • Customer

    Posted by: Kazim Vu, Apr 10, 2017 at 02:58 (8 year ago)

    Hi wbitsolutions
    You should not update to the latest Woo version(ver 3.x), because there are any bugs in this version. My developers trying to fix and update as soon as possible. You should update Woo by updating my theme only.
    Regards
  • Customer

    Posted by: wbitsolutions, Apr 10, 2017 at 04:01 (8 year ago)

    OK
    The problem is that in old version i can't click on update button to save a product but if you say that is will resolved shortly i will wait. are you have average time?
  • Customer

    Posted by: Kazim Vu, Apr 10, 2017 at 07:49 (8 year ago)

    Hi wbitsolutions
    Maybe you can update in this week.
    Thanks for your patience!
    Regards,
  • Customer

    Posted by: wbitsolutions, Apr 10, 2017 at 10:21 (8 year ago)

    OK thanks i will wait
  • Customer

    Posted by: Kazim Vu, Apr 10, 2017 at 18:33 (8 year ago)

    Thank you.
  • Customer

    Posted by: wbitsolutions, Apr 13, 2017 at 11:39 (8 year ago)

    Hi. This is very urgent to know about update for new theme version with fixed woocommerce 3. In old version of woocommerce I can't work and a costumer also. Please update me as soon also if you have release day it is very urgent.
    Thanks
  • Customer

    Posted by: Kazim Vu, Apr 14, 2017 at 00:54 (8 year ago)

    Hi wbitsolutions
    My developers are trying to be able to update as soon as possible.
    Thanks for your patience!
    Regards,
  • Customer

    Posted by: wbitsolutions, Apr 18, 2017 at 21:24 (8 year ago)

    Hi.
    The update is not coming and my delivery date is close to end.
    Can you update me if the update will come today it must a lot of bugs now and my costumer wants to cancel a project, I will loose a lot of money and I finish the project. Only this bugs are sticking me and it will be worry sad because 6 month of work will going to drop.
  • Customer

    Posted by: bkresoja, Apr 19, 2017 at 11:37 (8 year ago)

    +1 Please update theme ASAP

    Thanks
    Boris
  • Customer

    Posted by: wbitsolutions, Apr 19, 2017 at 16:49 (8 year ago)

    From where can I take files I don't see theme here and in themeforest I see that is no update. The last update was in March 24 and this file I have installed in my theme
  • Customer

    Posted by: Kazim Vu, Apr 21, 2017 at 10:28 (8 year ago)

    Hi wbitsolutions
    Please check your email, i just send the latest theme version there.
    Thanks for your patience!
    Regards,
  • Customer

    Posted by: wbitsolutions, Apr 21, 2017 at 11:32 (8 year ago)

    Hi
    Thanks you for your service!
    I update to the latest you send but one bug i see
    i use several variable products. in next ptoduct for example it have i kind of chair with several variations. i configure variations and when a costumer choose variation with green chare the image must changed to the green chair but in fact it not happened. in woo 2.7 it works.
    the example product: https://www.ashur.co.il/product/%D7%9E%D7%95%D7%93%D7%A8%D7%A0%D7%99-4/

    Thanks
  • Customer

    Posted by: wbitsolutions, Apr 21, 2017 at 11:32 (8 year ago)

    Hi
    Thanks you for your service!
    I update to the latest you send but one bug i see
    i use several variable products. in next ptoduct for example it have i kind of chair with several variations. i configure variations and when a costumer choose variation with green chare the image must changed to the green chair but in fact it not happened. in woo 2.7 it works.
    the example product: https://www.ashur.co.il/product/%D7%9E%D7%95%D7%93%D7%A8%D7%A0%D7%99-4/

    Thanks
  • Customer

    Posted by: Kazim Vu, Apr 22, 2017 at 02:35 (8 year ago)

    Thanks for your comments. My coders will check and fix this issue as soon as possible.
    Regards,
  • Customer

    Posted by: Kazim Vu, Apr 22, 2017 at 08:18 (8 year ago)

    Hi wbitsolutions
    My coders checked and said that you must to contact to the author of the woo plugin. They will fix this issue.
    Regards,
  • Customer

    Posted by: wbitsolutions, Apr 26, 2017 at 09:52 (8 year ago)

    Hi
    I remove all 3 party plugins and now is only woocommerce that I installed from theme
    The problem is still exist
    The problem is when I choose some variations on some product it must change the image. Y this variation.
    I tried with another theme with same woocommerce version and there all issues is ok.
    Woocommerce advice me to contact with theme developer maybe some settings or codes on woocommerce of the theme is broken.
    By the way on old theme version with woo 2.7 the problem is not exist.
  • Customer

    Posted by: Kazim Vu, Apr 27, 2017 at 06:10 (8 year ago)

    Hi wbitsolutions
    My developers will check again and reply as soon as possible.
    Regards,
  • Customer

    Posted by: Kazim Vu, May 3, 2017 at 03:59 (8 year ago)

    Hi wbitsolutions
    My coders could not access this domain:
    https://www.ashur.co.il/wp-login.php
    Please check again and let me know.
    Regards,
  • Customer

    Posted by: mirzaburhan, May 8, 2017 at 14:27 (8 year ago)

    i am also facing same option, and i also create separate ticket for this. Kindly check the website and solve this problem as soon as possible.

    Thanks
  • Customer

    Posted by: Kazim Vu, May 10, 2017 at 02:05 (8 year ago)

    Hi mirzaburhan
    Please create your new ticket and send me your Admin login + FTP accounts via secret information. I will check and help you fix it.
    Regards,

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