• Customer

    Ovic - Custom HTML Module // pop up newsletter // weird modules in the home content

    Posted by: valocirque Apr 4, 2017 at 11:03 (8 year ago)
    Hi,

    I choose Home fluid width (home)

    I have an issue about customing (?) the module Ovic - Custom HTML, I don't have by default the long list of modules you describe in the documentation (see attachment), I you have that (see attachment), I can't understand how to separate the screen to have one module on the left side (for exemple, coming events) and an other one on the right side (example : a newsletter), or to display a block with 3 columns (Free delivery / 24h sutom service/ peyment secure - like in the example of yours).

    I don't get where to go to have the module newsletter pop up like in your demo (a first screen on top of the site content).

    And last, I do have weird modules (with missing images) in the front end that I don't see in the back end(see two attachment).

    Can you help ?
    I am working local.

    Thanks a lot.

    Valérie

  • Customer

    Posted by: yame, Apr 5, 2017 at 01:15 (8 year ago)

    Hello Valérie,

    I would like to thank for your purchasing the theme. However pls note that to pay attention in 8 BIG NOTES before creating a new ticket.
    We don't support for the localhost/offline sites. On the other hand, I don't see any your attachment.
    Please put your site on a server and provide your account + attachment so that I can check and support for you.

    Regards,
    Yame
  • Customer

    Posted by: yame, Apr 14, 2017 at 09:26 (8 year ago)

    Hi mate,

    How is your site now?
    Do you need any assistance from support service?
    If not, we will close this ticket. Please contact again with us when you have any problems,

    Sincerely,
    Yame

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