• Customer

    Menu navigation - submenu problem in RTL

    Posted by: wbitsolutions Apr 1, 2017 at 18:21 (8 year ago)
    Hi
    I have some little problem with submenu navigation. when the menu have submenu in first level, the submenu opened it right corner of the menu and not under the menu i clicked.
    Each submenu must be under the specified menu.
    I include 2 screen shots:
    1, Exist situation how in now and where it must be (move to)
    2. the optimal image for what i mean for.
    Server and wordpress access included.

  • Customer

    Posted by: Kazim Vu, Apr 3, 2017 at 03:35 (8 year ago)

    Hi wbitsolutions
    I got your infor. My coders will check and fix as soon as possible.
    Thanks for your patience

    Regards,
  • Customer

    Posted by: Kazim Vu, Apr 3, 2017 at 03:39 (8 year ago)

    You need to update to the latest theme version( ver 1.7.2) and let me know your result. If it does not work, please let me know.

    Regards,
  • Customer

    Posted by: Kazim Vu, Apr 3, 2017 at 03:52 (8 year ago)

    Also, i could not access your ftp accounts( see the attachment screenshot). Please check again and let me know
  • Customer

    Posted by: wbitsolutions, Apr 3, 2017 at 13:39 (8 year ago)

    Hi
    I update the theme but no change hapened
    i move the website to his production location and update hew access details
    Also i checked this and all is connect, no blocking in server side
  • Customer

    Posted by: Kazim Vu, Apr 4, 2017 at 09:44 (8 year ago)

    i could not access your ftp accounts( see the attachment screenshot). Please check again and let me know
  • Customer

    Posted by: wbitsolutions, Apr 4, 2017 at 13:42 (8 year ago)

    Send me your ip address maybe you are blocked also try to connect by ftp unsecured and not tls/ssl
  • Customer

    Posted by: Kazim Vu, Apr 5, 2017 at 02:39 (8 year ago)

    here are my IPs: 117.7.89.93 and 113.160.160.116
    Waiting your reply!
  • Customer

    Posted by: wbitsolutions, Apr 5, 2017 at 13:45 (8 year ago)

    hi i include new credentials please connect by this one
    is locatted in secret information
    Also please connect in ftp by unsecured and not tls/ssl it will be better

    I checked all usernames and password and all connect now exellent
  • Customer

    Posted by: Kazim Vu, Apr 7, 2017 at 04:01 (8 year ago)

    Hi wbitsolutions
    I got your infor. My developers will check and fix as soon as possible.
    If you have other questions, do not hesitate to contact with me. I will help you.
    Thanks for your patience!
    Regards,
  • Customer

    Posted by: wbitsolutions, Apr 9, 2017 at 12:45 (8 year ago)

    hi
    i solve the issue
    you can close the ticket
    thanks
  • Customer

    Posted by: Kazim Vu, Apr 10, 2017 at 02:13 (8 year ago)

    Greate! If you have other questions, do not hesitate to contact with me. I will help you.
    Thanks!

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