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  • Customer

    search

    Posted by: Elena777 Mar 26, 2017 at 20:45 (8 year ago)
    Hi,
    The search form is not working properly. Maybe I have not set anything?
    I do not find any words.
    For example there is a page that talks about CMS 'pool/piscina', if I enter that word does not find it ... I enclose screenshoot.
    What's wrong?
    Thank you so much
    1-58d828803420b.jpg
  • Customer

    Posted by: yame, Mar 27, 2017 at 03:14 (8 year ago)

    Hi mate.

    Pls provide again your website back end account. I would like to check the problem in your site first.
    Do you want to mention to the search form in homepage, don't you?

    Thanks.
    Yame
  • Customer

    Posted by: Elena777, Mar 27, 2017 at 05:49 (8 year ago)

    Hi,
    I will open access.
    I attach a screen shoot. The look is the one with the magnifying glass that appears both in the first pages throughout the site at the top right.
    Please leave the site in maintenance mode. On March 29, will go online not before. Be careful not to delete anything, please, because I'm ready to put on line in two days.
    Thanks so much
    Schermata-2017-03-27-alle-07.43.27-copia-58d8a7d170152.jpg
  • Customer

    Posted by: yame, Mar 27, 2017 at 08:24 (8 year ago)

    Ok I see.
    The search form just can find products and category. I see that you just have the posts for your site without setting any products. So it cannot give you the result.. That is the reason why you don't see any result after searching.
  • Customer

    Posted by: Elena777, Mar 27, 2017 at 11:27 (8 year ago)

    HI,
    thank you. We currently have no products in its catalog. If not can't change and making sure that the search goes on any part of the site I remove the search option. Let me know if you can't set going to look up words on the site. Thank you
    Bye
  • Manager

    Posted by: yame, Mar 28, 2017 at 03:46 (8 year ago)

    Ok mate. So I will close this ticket. For any requirement, pls feel free to submit the ticket on support service.
    Best regards,
    Yame
  • Customer

    Posted by: Elena777, Mar 28, 2017 at 05:27 (8 year ago)

    Thank you. Have a nice day.
  • Manager

    Posted by: yame, Mar 28, 2017 at 07:08 (8 year ago)

    Thanks :) Same to you!

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