HomeSupport systemWordPressKuteShopInstallation error
  • Customer

    Installation error

    Posted by: Design_Store Mar 22, 2017 at 11:15 (8 year ago)
    Hello !
    I bought this theme yesterday.But, There is a error when I was trying to install Visual composer and Revolution slider.
    it's showing below error--
    ""The plugin does not have a valid header.
    Downloading install package from http://kutethemes.net/wordpress/plugins/js_composer.zip…

    Unpacking the package…

    The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature""
    buybest-58d25ce5783e3.PNG
  • Customer

    Posted by: Design_Store, Mar 23, 2017 at 07:00 (8 year ago)

    Unfortunately,
    There is No VC and SR in folder downloaded from themeforest..There is only one folder in "recommend-plugins" that is kutetheme-toolkit.
    Please try to resolve my issue soon,i am in a rush.Deadline is knocking my door.
  • Customer

    Posted by: Kazim Vu, Mar 23, 2017 at 07:36 (8 year ago)

    Hi Design_Store
    i just sent via your email the latest theme version( Included VC and SR). Please check again and let me know.
    If you have other questions, do not hesitate to contact with me. I will help you

    Regards,
  • Customer

    Posted by: Design_Store, Mar 23, 2017 at 07:49 (8 year ago)

    Ok,Thanks
  • Customer

    Posted by: Design_Store, Mar 23, 2017 at 10:57 (8 year ago)

    Still I have an error.I attached
    Other side,demo products and images are not importing.how to solve this ?
    still-58d3aa2509ea0.PNG
  • Customer

    Posted by: Kazim Vu, Mar 23, 2017 at 15:20 (8 year ago)

    Hi Design_Store
    I am sorry when hearing that. Please let me know which's demo number you want? I will check and help you install it.
    If you can, please connect via Skype: itsonla to get direct support.
    Looking forward your reply!

    Regards,

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