HomeSupport systemWordPressKuteShopPlease Help with These Errors
  • Customer

    Please Help with These Errors

    Posted by: GuyFreakz Mar 19, 2017 at 14:07 (8 year ago)
    Hello, I just bought your theme 2 days ago.

    And since then, I had tried to install this theme in 3 different computer: my laptop (win10, xampp); home pc (win7, xampp); and office pc (ubuntu, lamp); all domain name had been set for internal development via host file and add a virtual host in apache (I won't subscribe the vps before I can finish the development locally).

    Regrettably, after all set, I must still face a horror when importing demo #01.

    When install the Kute Toolkit, Revo Slider, and Vis Com -- i got this warning:
    [Sun Mar 19 12:24:50.606997 2017] [php7:warn] [pid 10124:tid 2504] [client 127.0.0.1:52520] PHP Warning: An unexpected error occurred. Something may be wrong with WordPress.org or this server’s configuration. If you continue to have problems, please try the support forums. (WordPress could not establish a secure connection to WordPress.org. Please contact your server administrator.) in D:\\htdocs\\ww2suppliermep_com\\wp-includes\\update.php on line 129, referer: http://www.suppliermep.com/wp-admin/themes.php?page=tgmpa-install-plugins&plugin_status=install
    Since it just a warning I opt to ignore it. But, I need your explanation about this warning, whether it is save to ignore or I must fix the problem.

    And back to data import problem, after so long process the importer always failed with these type of error:
    [Sun Mar 19 13:54:13.797244 2017] [php7:warn] [pid 8776:tid 2404] [client 127.0.0.1:54375] PHP Warning: Illegal string offset 'comment_author_email' in D:\\htdocs\\ww2suppliermep_com\\wp-content\\plugins\\akismet\\class.akismet.php on line 270, referer: http://www.suppliermep.com/wp-admin/admin.php?import=wordpress&step=1&_wpnonce=cad60cc2c9
    [Sun Mar 19 13:54:13.797244 2017] [php7:warn] [pid 8776:tid 2404] [client 127.0.0.1:54375] PHP Warning: Cannot assign an empty string to a string offset in D:\\htdocs\\ww2suppliermep_com\\wp-content\\plugins\\akismet\\class.akismet.php on line 270, referer: http://www.suppliermep.com/wp-admin/admin.php?import=wordpress&step=1&_wpnonce=cad60cc2c9
    [Sun Mar 19 14:08:15.822639 2017] [php7:error] [pid 8776:tid 2244] [client 127.0.0.1:54775] PHP Fatal error: Out of memory (allocated 14680064) (tried to allocate 28672 bytes) in D:\\htdocs\\ww2suppliermep_com\\wp-content\\plugins\\kutetheme-toolkit\\js_composer\\shortcodes\\hot-deal.php on line 359, referer: http://www.suppliermep.com/wp-admin/admin.php?import=wordpress&step=1&_wpnonce=cad60cc2c9
    [Sun Mar 19 14:08:31.771177 2017] [php7:error] [pid 8776:tid 2404] [client 127.0.0.1:54375] PHP Fatal error: Out of memory (allocated 52428800) (tried to allocate 4096 bytes) in D:\\htdocs\\ww2suppliermep_com\\wp-includes\\media.php on line 2813, referer: http://www.suppliermep.com/wp-admin/admin.php?import=wordpress&step=1&_wpnonce=cad60cc2

    And the last time I got error is:
    [Sun Mar 19 20:08:47.497208 2017] [php7:error] [pid 2732:tid 2420] [client 127.0.0.1:50299] PHP Fatal error: Maximum execution time of 60 seconds exceeded in D:\\htdocs\\ww2suppliermep_com\\wp-includes\\wp-db.php on line 1877, referer: http://www.suppliermep.com/wp-admin/admin.php?import=wordpress&step=1&_wpnonce=5841e256bd

    I had tried to edit my php.ini to use bigger memory and prolonged the execution time. But still got these error, especially the execution time error. I really don't understand why, please give hints to solve this problem.
    help-58ce9086d6689.zip
  • Customer

    Posted by: GuyFreakz, Mar 19, 2017 at 15:05 (8 year ago)

    i had attached my httpd.conf and php.ini, if you'd like to analyze my server configuration.
  • Customer

    Posted by: Kazim Vu, Mar 20, 2017 at 03:30 (8 year ago)

    Hi GuyFreakz,
    Requirements For Kuteshop
    Before you begin the install, checking to ensure that you have the minimum requirements for Kuteshop is WordPress 4.4.0 or highter, PHP 5.4 or highter and MySQL 5.4 or highter.
    Recommended PHP Configuration Limits
    Many issues that you may run into such as; white screen, demo content fails when importing, empty page content with Fusion Builder and other similar issues are all related to low PHP configuration limits. The solution is to increase the PHP limits. You can do this on your own, or contact your web host and ask them to increase those limits to a minimum as follows:
    max_execution_time 180
    memory_limit 128M
    post_max_size 32M
    upload_max_filesize 32M
  • Customer

    Posted by: Kazim Vu, Mar 20, 2017 at 03:34 (8 year ago)

    But i checked in the php.ini file. Currently your post_max_size =0( see the attachment screenshot). Here maybe the cause. Please fix it and let me know your results.
    If you have other questions, please contact me. I will check and reply as soon as possible.
    Thanks you and Have a nice day!
    postmaxsize-58cf4dcb93af4.png
  • Customer

    Posted by: GuyFreakz, Mar 20, 2017 at 04:26 (8 year ago)

    I'm using wordpress 4.7.3, PHP 7.1 (xampp/laptop), 7.0 (xampp/home pc), 7.0 (lamp/office pc) and mariadb 10

    I'm trying to reinstall for scratch after change the post_max_size to 128M

    This time i got error and activation failed when installing kutethemes toolkit. Error message: the plugin have no valid header.
  • Customer

    Posted by: GuyFreakz, Mar 20, 2017 at 05:39 (8 year ago)

    I once again ignore above error about invalid header, and just activate the kt-toolkit via plugin page.

    then once again i run the importer to import options 01 (after setting the product display size according to the documentation).

    but i met same error:
    [Mon Mar 20 12:16:47.345506 2017] [php7:error] [pid 4684:tid 2236] [client 127.0.0.1:56976] PHP Fatal error: Maximum execution time of 60 seconds exceeded in D:\\htdocs\\ww2suppliermep_com\\wp-includes\\wp-db.php on line 1877, referer: http://www.suppliermep.com/wp-admin/admin.php?import=wordpress&step=1&_wpnonce=1ce40ea6dc

    i checked the line but it's just generic wp function, i'm sure that once again the issue is on the configuration of my server. please help me, to fix this problem. I already implement all your suggestion regarding changing the value of several parameter in php.ini but the result is stil the same error...

    Need another solution, especially with this timeout in wp_db...
    php-58cf6afd76058.zip
  • Customer

    Posted by: GuyFreakz, Mar 20, 2017 at 08:38 (8 year ago)

    I just tried to import demo #02

    I was not face timeout issue anymore

    But

    I'm not facing new error now:

    Call to a member function get_permalink() on boolean in D:\htdocs\suppliermep_com\wp-content\plugins\woocommerce\includes\class-wc-post-data.php:55
    Stack trace:
    #0 D:\htdocs\suppliermep_com\wp-includes\class-wp-hook.php(300): WC_Post_Data::variation_post_link('http://www.supp...', Object(WP_Post))
    #1 D:\htdocs\suppliermep_com\wp-includes\plugin.php(203): WP_Hook->apply_filters('http://www.supp...', Array)
    #2 D:\htdocs\suppliermep_com\wp-includes\link-template.php(298): apply_filters('post_type_link', 'http://www.supp...', Object(WP_Post), false, false)
    #3 D:\htdocs\suppliermep_com\wp-includes\link-template.php(148): get_post_permalink(Object(WP_Post), false, false)
    #4 D:\htdocs\suppliermep_com\wp-includes\post.php(3368): get_permalink(Object(WP_Post))
    #5 D:\htdocs\suppliermep_com\wp-content\plugins\wordpress-importer\wordpress-importer.php(699): wp_insert_post(Array, true)
    #6 D:\htdocs\suppliermep_com\wp-content\plugins\wordpress-importer\wordpress-importer.php(114): WP_Import->process_posts() in D:\htdocs\suppliermep_com\wp-content\plugins\woocommerce\includes\class-wc-post-data.php on line 55

    Please help
  • Customer

    Posted by: Kazim Vu, Mar 20, 2017 at 09:38 (8 year ago)

    Hi GuyFreakz,
    It's hard to help you. Please upload to your hosting and provide me your Admin login + FTP accounts details via secret information. I would like to check direct and help you solve these isues.
    Also, you can contact via Skype: itsonla to get direct support.
    Thanks you.
  • Customer

    Posted by: GuyFreakz, Mar 20, 2017 at 10:10 (8 year ago)

    I don't have any hosting account right now, thanks
  • Customer

    Posted by: Kazim Vu, Mar 21, 2017 at 02:53 (8 year ago)

    Hi GuyFreakz,
    Please try again with XAMPP from here: https://www.apachefriends.org/index.html
    and then edit the php.ini file the same requirements below:
    Requirements For Kuteshop
    Before you begin the install, checking to ensure that you have the minimum requirements for Kuteshop is WordPress 4.4.0 or highter, PHP 5.4 or highter and MySQL 5.4 or highter.
    Recommended PHP Configuration Limits
    Many issues that you may run into such as; white screen, demo content fails when importing, empty page content with Fusion Builder and other similar issues are all related to low PHP configuration limits. The solution is to increase the PHP limits. You can do this on your own, or contact your web host and ask them to increase those limits to a minimum as follows:
    max_execution_time 180
    memory_limit 128M
    post_max_size 32M
    upload_max_filesize 32M
    Hope it useful for you.
    Please contact me if you need my help.

    Regards,

INSTALLATION SERVICE

Theme Installation: $49. Pay now

CUSTOMIZED SERVICES

Use our expert service to turn your ideas into reality. Please send an email to kutethemes@gmail.com to provide the more detailed information. Thanks!

WORKING TIME

Our support service works from Monday to Friday.
Mean time (GMT +7):
+ 7:30 - 11:30 AM
+ 1:30 - 5:30 PM
We will try to answer all the questions within 24 hours and solve them as quickly as possible

FORUM CATEGORIES