• Customer

    Posted by: Kazim Vu, Mar 13, 2017 at 04:27 (8 year ago)

    Hi monicasutrisna
    In this theme, the KT header templates fixed and can not rebuild that's why you did not see there.
    If you have other questions, please contact me. Also you can connect via Skype: itsonla to get direct support.
    Thanks you
  • Customer

    Posted by: monicasutrisna, Mar 18, 2017 at 07:51 (8 year ago)

    Hi, thanks for your reply

    How come I cannot see the header in my other pages? Please see attached.

    I have already set the header but it is not appearing. Your help is appreciated.

    My website is www.lummi.store
  • Customer

    Posted by: Kazim Vu, Mar 19, 2017 at 03:33 (8 year ago)

    Hi monicasutrisna
    I could not access your backend to check it( see the attachment screenshot). Please check again and let me know.

    Thanks you!
  • Customer

    Posted by: Kazim Vu, Mar 19, 2017 at 03:44 (8 year ago)

    sorry, it 's wrong domain. I got it, let me check and reply as soon as possible.
    Thanks
  • Customer

    Posted by: Kazim Vu, Mar 19, 2017 at 03:58 (8 year ago)

    Hi monicasutrisna
    In this case, you need to enter the dashboard choose Pages>> Your page and do as the attachment screenshot
    Please do it and let me know your results.

    Thanks you.
  • Customer

    Posted by: monicasutrisna, Mar 20, 2017 at 05:28 (8 year ago)

    Hi there, thanks for your reply.

    I did like you said but it's still not showing on my pages. I added a page header for my "all-products" page but it's still not showing header.
    https://www.lummi.store/all-products/

    Please see attachment. Thanks for all your help!
  • Customer

    Posted by: Kazim Vu, Mar 20, 2017 at 09:03 (8 year ago)

    Hi monicasutrisna
    The cause by your main header's empty. Please enter the dashboard choose Boutique>> Theme Option>>Header and do as the attachment screenshot.
    Please do it and let me know your results.

    Thanks you.
  • Customer

    Posted by: monicasutrisna, Mar 26, 2017 at 00:59 (8 year ago)

    Hi!

    Unfortunately the header is still not working. I have already did as you said but still no header showing on my other pages:

    www.lummi.store/all-products

    Could you please double check on the back end? Many thanks for your time to help.
  • Customer

    Posted by: Kazim Vu, Mar 27, 2017 at 16:15 (8 year ago)

    Hi monicasutrisna
    I would like to check direct and update the latest theme version( It's ver 1.1.7) but it get message: The uploaded file exceeds the upload_max_filesize directive in php.ini.
    So now, please contact to your host provider and tell them increase the upload_max_filesize to 32M or larger and then update the latest theme version.
    Pleasedo it and let me know your results.

    Regards,
  • Customer

    Posted by: monicasutrisna, Mar 29, 2017 at 15:40 (8 year ago)

    Hi there,

    I have increased upload_max_filesize to 32M, now how do I update the theme? Thank you

  • Customer

    Posted by: Kazim Vu, Mar 30, 2017 at 07:42 (8 year ago)

    Hi monicasutrisna
    Please go here: http://themeforest.net/downloads and download to the latest theme version.
    To update theme, you need to refer this doc below( it's the same)
    http://test.kutethemes.net/koolshop_doc/#mazanoupdate
    Please do it and let me know your results.
    Regards,
  • Customer

    Posted by: monicasutrisna, Mar 31, 2017 at 10:54 (8 year ago)

    Hi there,

    I have reinstalled the theme and the header is still not working. I want to use "header style 01" for my home page and "header style 09" for all my pages. Is there any solution?

    Please and thank you very much
  • Customer

    Posted by: monicasutrisna, Apr 3, 2017 at 01:08 (8 year ago)

    Also all of the previous changes you made to my menu is now gone because i reinstalled the theme. Can You please redo the top right menu changes permanently, please see below:

    - Change "$" currency icon to say "AUD" and "USD
    - Remove bullet points in the menu list

    Thank you very much. Also please let me know how i can resolve the header issue, i still cannot see my header. I would kindly like two different headers for home and other pages. "Header style 1" for home page and "Header style 09" for other pages.
  • Customer

    Posted by: Kazim Vu, Apr 3, 2017 at 03:09 (8 year ago)

    Hi monicasutrisna
    In some special pages as the home, shop and blog pages. You can change the header from dashboard>>Boutique>>Theme Options>>Herader>> Choose your header. And with other pages, you can choose from dashboard>>Pages>>your page >> pages option>>change your header there.
    About currency issue: Please install the Currency Switcher plugin: https://wordpress.org/plugins/currency-switcher/
    About bullet issue: Return the dash board choose Boutique>>theme options>> custom JS/CSS and enter these codes:
    body .setting-option ul {
    padding-left: 0;
    }
    body .setting-option ul li {
    list-style: none;
    }
    Please do it and let me know your results.
    (Note: You should install the child theme because if you have any changes, you can custom in it. Your changes wont be lost when theme update)
  • Customer

    Posted by: monicasutrisna, Apr 3, 2017 at 04:42 (8 year ago)

    Thank you for your reply,

    My header is still not appearing on the pages. Only the home page. Please take a look. I have already reinstalled the theme, but still doesn't appear.

    The currency plugin is already installed and you guys changed it last time to say "AUD" and "USD". How did you do this?

    Thank you for your help
  • Customer

    Posted by: Kazim Vu, Apr 4, 2017 at 02:46 (8 year ago)

    As i mentioned above. In some special pages as the home, shop and blog pages. You can change the header from dashboard>>Boutique>>Theme Options>>Herader>> Choose your header. And with other pages, you can choose from dashboard>>Pages>>your page >> pages option>>change your header there.( see the attachment screenshot)
  • Customer

    Posted by: Kazim Vu, Apr 4, 2017 at 02:52 (8 year ago)

    with other pages( ex: About Lūmmi) you can choose from Page Option. ( see the link image below)
    http://www.awesomescreenshot.com/image/2362369/cd7e58af225e58343978fac1e965fc0a
    About currency plugin issue: Please refer this documentation
    http://currency-switcher.com/documentation/

    Regards,
  • Customer

    Posted by: monicasutrisna, Apr 7, 2017 at 13:24 (8 year ago)

    Yes I understand and I did exactly as you said. Thank you.

    The currency switcher won't let me change to "AUD" because your theme is stopping me. I just want to change the "$" into "AUD" and "USD". If you can please fix it in the backend that would be very appreciated.

    Thank you again
  • Customer

    Posted by: Kazim Vu, Apr 10, 2017 at 07:27 (8 year ago)

    Hi monicasutrisna
    It changed (see the attachment screenshot). Please check again and let me know.
    Regards,
  • Customer

    Posted by: monicasutrisna, Apr 10, 2017 at 11:35 (8 year ago)

    Hi thank you for this, it looks good

    Can you please let me know how you did this? Just in case you guys update the theme and I lose the changes...

    Many thanks,
    Monica
  • Customer

    Posted by: Kazim Vu, Apr 10, 2017 at 18:38 (8 year ago)

    Hi monicasutrisna
    The cause maybe by the Woocommerce plugin. I just updated the boutique toolkit only.
    If you have other questions, do not hesitate to contact with me. I will help you.
    Regards,
  • Customer

    Posted by: monicasutrisna, Apr 11, 2017 at 10:37 (8 year ago)

    Thank you so much, your help is fantastic!
  • Customer

    Posted by: Kazim Vu, Apr 12, 2017 at 03:29 (8 year ago)

    Hi monicasutrisna
    Thanks for using my theme.
    Regards,

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