• Customer

    Footer Problem

    Posted by: choonghoong Mar 6, 2017 at 22:00 (8 year ago)
    I am having problems with the footer (please see attached doc):
    1. Can't assigned the company address section to the footer.
    2. Couldn't assign "My Company" to column 1, "My Orders" to column 2, and so on
    3. There are duplicate links such as several "About Us", "Testimonials", and so on
    Here is the test link
    http://vader.heeka.net/

  • Customer

    Posted by: choonghoong, Mar 7, 2017 at 04:16 (8 year ago)

    Here is the info
    http://vader.heeka.net/wp-admin/
    username: testuser
    Password: JZ#k#D!zQAHa1UzF6TEs9WxI

    Please help me with the Primary menu + mega menu, vertical menu, footer, and a lot of missing images in this URL http://vader.heeka.net/
    thanks!
  • Customer

    Posted by: Kazim Vu, Mar 8, 2017 at 02:55 (8 year ago)

    Hi choonghoong
    - Issue 1 - Can't assigned the company address section to the footer. -->>It still working.
    - Issue 2 - Couldn't assign "My Company" to column 1, "My Orders" to column 2, and so on --->It still working.
    - Issue 3 - There are duplicate links such as several "About Us", "Testimonials", and so on --->> Please enter the dashboard choose Appearance>>Menus>> My Company and remove subitem there( see the link image below)
    http://www.awesomescreenshot.com/image/2270927/836f2b523de8a2082b02264b503f5bc4
    - About Vertical menu: Return the dashboard choose Appearance>>Menus>>Vertical Categories as the link image:(Primary Menu is the same)
    http://www.awesomescreenshot.com/image/2270937/b3949cfcfcb2db4a2ec4f0f96cd48352
    Hope your issues will be solved. If you have other questions, do not hesitate to contact with me. I will help you. ( You can connect via Skype: itsonla to get direct support)
    URGENT: Please change your Admin login deatails soon and post your info into Secret Information section. Because when you posted as above, my clients can be saw and got your info. PLEASE CHANGE SOON
    Regards,
  • Customer

    Posted by: choonghoong, Mar 12, 2017 at 03:10 (8 year ago)

    Kazim,
    I followed your instruction, didn't see any obvious improvement. I really appreciate if you could help me clean up the stuff, and make it look exactly like your demo. It is taking too long to get support from you. Please help!!
  • Customer

    Posted by: Kazim Vu, Mar 13, 2017 at 06:20 (8 year ago)

    Hi choonghoong
    I could not enter your backend. Did you change your Admin login?
    Please check again and let me know.
  • Customer

    Posted by: choonghoong, Mar 16, 2017 at 14:24 (8 year ago)

    HI, I am frustrated with your support, first, your demo did not work as well as you said, second, it's been 3 weeks after I purchased your product, and your support sill couldn't get me up and running. Please help me to get the demo working!!
  • Customer

    Posted by: Kazim Vu, Mar 16, 2017 at 17:59 (8 year ago)

    Hi choonghoong
    I am sorry, i could do anythings without Admin login.
    I got your info and your issues fixed. If you have other questions, do not hesitate to contact with me. I will help you.

    Thanks you.

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