Kutethemes

Customer

Posted by: yame, Mar 8, 2017 at 10:22 (8 year ago)

Hi mate.

I cannot go to your Performance to check the cache. Could you please provide us the permission to access to this?

Yame
Customer

Posted by: efgieel, Mar 9, 2017 at 07:22 (8 year ago)

access extended.
Customer

Posted by: yame, Mar 10, 2017 at 09:37 (8 year ago)

Thanks.
I viewed your site and I got that the home slider is still working well without any error.
Secondly, you said that you changed some files and it led to the error later, it belongs to customization and we don't support for customized site. Or can you help me to attach some screenshots to describe about developer mode + the screenshot of "blank" screen in front end. We can visualize and give you the correct answer.
Customer

Posted by: efgieel, Mar 13, 2017 at 09:56 (8 year ago)

When I said "change file" I meant I change htaccess, or robots.txt , or any other update on the settings which change file on the server OBVIUSLY.
Customer

Posted by: yame, Mar 24, 2017 at 02:37 (8 year ago)

Hi mate.

We checked carefully your site and we still see that the image slider still works well. If you have any problem, pls attach the screenshot to describe clearly. It is easier to support for you quickly.

Thanks
Yame

Advanced Search

Category Username ID Topic

Homeslider module blocked when update any file.