HomeSupport systemShopifyX.ShopMultiple failures
  • Customer

    Multiple failures

    Posted by: baforta Mar 6, 2017 at 10:13 (8 year ago)
    Problems I encountered that have to be solved immediately!

    -The search in the site does not work
    -Cart does not work when adding products
    -Navigation does not work (-> useless when going via mobile)

    Please adjust these things in my site immediately as it is a big risk
  • Customer

    Posted by: baforta, Mar 7, 2017 at 14:35 (8 year ago)

    Thank you for the support. Looks fine!
  • Customer

    Posted by: baforta, Apr 10, 2017 at 13:59 (8 year ago)

    Hi,

    Other problems have occured:
    1) The login for clients does not work. I'd like to have it non-active for now
    2) The newsletter request when entering the site has two flaws. Firstly, ithe cookie doesn't work. it appears on every new page visit. Secondly, the "do not mention again" button is not visible.
    3) How do I change the slider for the homepage. Haven't been able to figure that out.

    Thanks in advance. Again great support last time.
  • Customer

    Posted by: baforta, Apr 14, 2017 at 07:22 (8 year ago)

    Hi Andy,

    Let me be more specific.

    1. The login might work but the "wishlist" doesn't exist...
    2. The newsletter request keeps popping up (so not every 3 days)
    3. Thanks, that's clear.

    Thanks for you help.

    Kind regards,
  • Customer

    Posted by: baforta, Apr 19, 2017 at 11:24 (8 year ago)

    Andy,

    Both issues have not been resolved.

    It is getting pretty ennoying to have to ask multiple times.
  • Customer

    Posted by: baforta, Apr 20, 2017 at 12:01 (8 year ago)

    Hi Andy,

    I've made a "print screen movie" to show you that 1) the newsletter pops-up every single time 2) the wishlist is not working.
    https://youtu.be/5VLs4vf8W8k
    https://youtu.be/5VLs4vf8W8k

    You will notice that certainly the newsletter is crazy ennoying.
  • Customer

    Posted by: baforta, Apr 21, 2017 at 12:42 (8 year ago)

    Update?
  • Customer

    Posted by: baforta, May 6, 2017 at 19:28 (8 year ago)

    Dear,

    The link via the instagram icon in the header doesnt work.

    FYI the one in the footer does work.

    Kind regards,
    Anthony
  • Customer

    Posted by: baforta, May 8, 2017 at 13:29 (8 year ago)

    Not a lot to screenshot. The icon in the header doesn't link to the instagram page
    Instagram-icon-does-not-work-591072b759927.JPG
  • Customer

    Posted by: baforta, May 11, 2017 at 06:13 (8 year ago)

    Andy,

    Please check when you fixed something.

    The link is not working.
    It redirects to https://vermouthsonline.com/www.instagram.com/Vermouthsonline

    Which is obviously not the right page (see screenshot)
    Capture-5914010b66f50.JPG
  • Customer

    Posted by: baforta, Jun 9, 2017 at 13:17 (8 year ago)

    Hi,

    I do not recieve any email that are send via the contact page.

    Please tell me which email it sends to and how I can adjust it.

    Kind regards,
  • Customer

    Posted by: baforta, Jun 22, 2017 at 12:38 (7 year ago)

    Hi there,

    Three questions:
    1) How do I remove the banner in for example product & collection pages
    2) How to add "additional information" on product pages
    3) How to adjust the direct information shown on product pages on 1) amount of characters 2) design of characters

    Thanks in advance,
    addition-info-594bba283ab21.JPG
    Direct-information-594bba283ad85.JPG
    Remove-Banner-594bba283b0cc.JPG
  • Customer

    Posted by: gvtech, Jun 23, 2017 at 05:40 (7 year ago)

    Hello
    I couldn't find where to start a new topic...
    My problems are the same as in this topic anyway.
    1. Megamenu not working
    2. Newsletter is absolute crap and cannot be turned off

    Why not include your correction methods in this forum so others dont have to send messages to get things fixed
    Mick
  • Customer

    Posted by: baforta, Jun 23, 2017 at 07:43 (7 year ago)

    Mick, Just open a ticket and adress your questions there. Untill now they have been very helpfull.
  • Customer

    Posted by: baforta, Jun 29, 2017 at 15:13 (7 year ago)

    Thanks. Good job.

    Why is "Vermouth proevers" image not being displayed?

    link https://www.vermouthsonline.com/collections/pakketten

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