HomeSupport systemWordPressBoutique Visual Composer tab is not showing on ...
  • Customer

    Visual Composer tab is not showing on web page (front end)

    Posted by: asb123 Mar 6, 2017 at 09:17 (8 year ago)
    Hello there, when I look at a page on my site for example 'For Her' I can no longer see the visual composer tab at the top of my screen. This was handy if I wanted to change things at the front end (his is the same for all pages). Please could you help with this matter. Many thanks.

    p.s I have given you my secret information from my last ticket.

    Annette :-)
    Missing-Visual-Composer-front-tab-58bd29316c4b3.PNG
  • Customer

    Posted by: Kazim Vu, Mar 6, 2017 at 09:55 (8 year ago)

    Hi asb123
    I got your issue, my coders will check and fix it as soon as posible.
    If you have other questions, do not hesitate to contact with me. I will help you.
    Thanks for your patience.
    Regards,
  • Customer

    Posted by: asb123, Mar 7, 2017 at 07:21 (8 year ago)

    Hi Kazim Vu, thank you for looking into the problem and I will wait to hear from you.

    Many thanks

    Annette
  • Customer

    Posted by: Kazim Vu, Mar 7, 2017 at 07:56 (8 year ago)

    Hi asb123
    It fixed( see the attachment screenshot). The cause by you have not enable the Visual Composer for your pages. To enable it, you need to enter the dashboard choose Visual Composer>> Role Manager and do as the link image: (I enabled it)
    http://www.awesomescreenshot.com/image/2266996/dab18ad12b8a7486a24ec4729b70d65d
    If you have other questions, please contact me.
    Regards,
    visual-composer-58be67944126a.png
  • Customer

    Posted by: Kazim Vu, Mar 7, 2017 at 07:58 (8 year ago)

    Hi asb123
    It fixed( see the attachment screenshot). The cause by you have not enable the Visual Composer for your pages. To enable it, you need to enter the dashboard choose Visual Composer>> Role Manager and do as the link image: (I enabled it)
    http://www.awesomescreenshot.com/image/2266996/dab18ad12b8a7486a24ec4729b70d65d
    If you have other questions, please contact me.
    Regards,
    visual-composer-58be6832a53f4.png
  • Customer

    Posted by: asb123, Mar 10, 2017 at 10:09 (8 year ago)

    Dear Kazim Vu, many thanks for helping me with this matter, much appreciated!

    Best wishes

    Annette :-)
  • Customer

    Posted by: asb123, Mar 10, 2017 at 11:03 (8 year ago)

    Dear Kazim Vu, sorry about this but I have just gone into 'GIFTS FOR HER' on the front end and I can not see the Visual Composer tab at the top. I went into role manager and made sure all was ticked as you showed me in the snap shot and all seems to be correct. Please could you help me again with this matter.

    Many thanks

    Annette
  • Customer

    Posted by: asb123, Mar 11, 2017 at 19:47 (8 year ago)

    Ok Kazim I understand. Thankyou for your help.

    Regards

    Annette

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