HomeSupport systemPrestashopSuperShop Problem with the Advanced Top Menu in ...
  • Customer

    Problem with the Advanced Top Menu in Chrome, Safari, IE, Mozilla

    Posted by: Nilkanth0718 Aug 6, 2015 at 07:28 (9 year ago)
    There is a problem with the Advanced Top Menu in most of the browser. When you open a site in Mozilla everything works perfect but when you open it to the another browser the Advanced Top Menu gets down.
    And in mobile device can not see any menu at all.

    Website URL: http://www.thelondonstores.com/

    Thanks
  • Admin

    Posted by: james, Aug 6, 2015 at 07:49 (9 year ago)

    Pls send me a FTP account. Thanks!
  • Customer

    Posted by: Nilkanth0718, Aug 6, 2015 at 16:17 (9 year ago)

    FTP Detail
  • Admin

    Posted by: james, Aug 7, 2015 at 04:44 (9 year ago)

    Hi,

    That's not bug. Each browser displays information is different a bit.

    The length of items in the top menu, is too long. Could you reduce it downs abit?

    Thanks!
  • Customer

    Posted by: Nilkanth0718, Aug 7, 2015 at 18:51 (9 year ago)

    Hi,

    Thank you for your reply.

    If the length of the item is too long than why its not getting any problem in Mozilla?

    After I reduce it down you can still see the difference in drop down menu board, its moved to the left side a little bit in every category except Women.

    Thanks
  • Admin

    Posted by: james, Aug 12, 2015 at 10:52 (9 year ago)

    Hi marte,

    If you agree I can reduce the space between items of the top menu for your site. There is no other ways.

    Thanks for your patience!
  • Customer

    Posted by: Nilkanth0718, Aug 13, 2015 at 09:06 (9 year ago)

    Hi,

    Please do it if you can.

    And everyday I have to set Vertical Mega menu otherwise the slider doesn't shows. You can check it right now in my site. Can you please check that as well.

    Thanks and Regards,
    Nilkanth
  • Customer

    Posted by: osmanahmed, Aug 14, 2015 at 11:04 (9 year ago)

    Hi,

    Im having very big problems with the advanced top menu, it is still not allowing me to add new menus!!!!! Please refund me or find a solution. Upgrade this theme because many things are not working properly. I love this theme so please don't disappoint me. All i want is a full working super shop theme without no problems.

    HELP ME ASAP@!!!!!!
  • Admin

    Posted by: james, Aug 25, 2015 at 11:35 (9 year ago)

    Hi,

    About the advancetop menu. I fixed it. Have you downloaded and updated your theme??? If you want some help from us, you should send us the admin login + a FTP account. Thanks
  • Admin

    Posted by: james, Aug 21, 2015 at 10:13 (9 year ago)

    Hi mate,

    OK let me think. maybe I will fix directly on your site. is that OK?
  • Admin

    Posted by: james, Aug 27, 2015 at 04:07 (9 year ago)

    Hi
    I'm so sorry for delay, but you need to edit the names of item or remove one item, bcos the room of the advance top menu is limited. You can edit the space between items smaller.

    The information that you sent, is not correct.
    I'm really so sorry for delay. hope that you understand!

INSTALLATION SERVICE

Theme Installation: $49. Pay now

CUSTOMIZED SERVICES

Use our expert service to turn your ideas into reality. Please send an email to kutethemes@gmail.com to provide the more detailed information. Thanks!

WORKING TIME

Our support service works from Monday to Friday.
Mean time (GMT +7):
+ 7:30 - 11:30 AM
+ 1:30 - 5:30 PM
We will try to answer all the questions within 24 hours and solve them as quickly as possible

FORUM CATEGORIES