HomeSupport systemPrestashopSuperShop Advanced Top Menu and Groupcategory module problem: ...
  • Customer

    Advanced Top Menu and Groupcategory module problem: "There are no products in this category".

    Posted by: Mecs55 Aug 4, 2015 at 20:10 (9 year ago)
    Dear Support!

    I have the same problem with Advanced Top Menu module and Groupcategory module, when i click on a category some element is good, but when i click to others i get the error message: "There are no products in this category". But there are! I checked my categories and they are not empty. And i get this message when i click on the top menu category and the groupcategory module categories too.

    Here's a screenshot of the error:
    "Nincsenek termékek ebben a kategóriában." - It means "There are no products in this category" in my language.

    Please fix it for me, but please don't delete my categories!
    Thank you very much!

    55c11c4f04aba.jpg
  • Customer

    Posted by: comprope, Aug 5, 2015 at 16:45 (9 year ago)

    First, I'm another customer like you
    Have you configured the categories in group category module?
  • Admin

    Posted by: james, Aug 6, 2015 at 04:26 (9 year ago)

    Hi,

    It is not a bug. Please read the document to know: how to configure,...information for the module.

    Thanks!
  • Customer

    Posted by: Mecs55, Aug 6, 2015 at 15:35 (9 year ago)

    No it should be a bug or a cache problem or i dont know...because i have read the documentation already and configured the advance top menu modeule and groupcategory module too already.

    Okay, i will show you an example, and you can check it in my webshop.
    -The first category in both modules, called "Porszívók" it works in advanced top menu, but when you click on it in groupcategory module you get "There are no products in this category" error message...

    - Another example: the category called "Turmixgépek" it works in groupcategory module but you get the "there are no products..." error message in advanced top menu. And i have already configured these categories, and they are not empty.

    So the problem still exists, Please help me out of this!

    Thank you!
  • Admin

    Posted by: james, Aug 7, 2015 at 11:07 (9 year ago)

    Hi

    I have just tried to added that category for a group and it works. You can see the screenshots:

    http://awesomescreenshot.com/0c054tm91f

    http://awesomescreenshot.com/02e54tmd54

    Pls note that: if you choose "New arrival" value for the "Type default" in the backend of module then The products can not be displayed if there is no new arrival products (it depends on the date number when you configure...) or if you choose "best sellers" but there is no orders,... for these products/categories,... then there is no products in these groups....

  • Admin

    Posted by: james, Aug 11, 2015 at 02:14 (9 year ago)

    Hi mate,

    I will close this ticket, but if you have any other question, you only need to reply in this ticket. It will be re-opened again.

    Thanks!
  • Customer

    Posted by: Mecs55, Aug 12, 2015 at 11:06 (9 year ago)

    Dear James,

    You still don't understand my problem.

    ADVANCED TOP MENU MODULE:
    When i click on "Mérlegek" item, i get "There are no products in this category" error message. But there are products in this menu, i checked it million times!! Try yourself to add a new item what contains "Mérlegek" category. You can't..
    Here's the screenshots:
    https://drive.google.com/file/d/0B53zCDdbtRenb05iV2EyT3BHSlE/view?usp=sharing

    https://drive.google.com/file/d/0B53zCDdbtRenejZ4ZmxFWDFubFk/view?usp=sharing

    GROUPCATEGORY MODULE:
    Same problem here.. What you made in your last message is changed the group's category. But i want to change an item in the group, not the whole group.
    Try yourself to add an item what contains "Porszívók" category in a group. I tried it million times too... And it's not working... You can see in the screenshot:
    https://drive.google.com/file/d/0B53zCDdbtRenZlpaSnd5WDlDNkE/view?usp=sharing


    I'm very tired of this problem... Please help me, i tried to fix it for a lot hours but i can't!!! Please help me.. :/



  • Admin

    Posted by: james, Aug 12, 2015 at 11:37 (9 year ago)

    Hi mate,

    OK, I and my coders will review your site tomorrow. Be patient!

  • Customer

    Posted by: Mecs55, Aug 18, 2015 at 19:23 (9 year ago)

    Hi!
    It's been 6 days since you wrote and nothing happened!!
    I still can't use the advanced top menu and the groupcategory module...
    Please fix my problem!
  • Admin

    Posted by: james, Aug 25, 2015 at 11:39 (9 year ago)

    Hi mate,

    we updated the advance top menu for my theme. Did you update it? alright let me check your site tomorrow and help you to update it. It is late here now
  • Customer

    Posted by: Mecs55, Aug 27, 2015 at 21:10 (9 year ago)

    Have you updated my menu? I need it ASAP! Im losing my customers...
  • Admin

    Posted by: james, Sep 2, 2015 at 09:46 (9 year ago)

    Hi mate, I fixed some days ago. I forget to reply to you. You can check the site again.

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