• Customer

    Problem with the template

    Posted by: artemifinejewelry Feb 25, 2017 at 14:54 (8 year ago)
    Good morning,

    Find my request:
    for my website

    http://artemi.cluster002.ovh.net/000-debug/fr/?live_configurator_token=80fb464c48841ac682121e298776e235&id_shop=1&id_employee=1




    Blog

    About the blog I would like to know why am I not able to align my text on the left ? Attached to this you can find a print screen of our blog (the text is in the middle) and a print screen of the example available when you buy the template (the text is on the left)

    Home page

    About the home page is it possible to have the informations about the sizes etc of the pictures that I can upload? Because I don't understand why are there pictures that I can upload and others that I don't. Even when if they have the same charachteristics : height, size, pixels ? Plus when I try to upload an other picture it's says that it worked. I don't have any information informing that it didn't worked and why it didn't worked.

    Categories

    When I go to ''personnalisabe/customizable'' and I click for example on ''bracelets'' why do I have all the informations of the category ''Enfants/Kids'' ? I happens for bracelets and necklaces. What I would like is when I'm on ''Customizable/personnalisables" I can click on bracelets or necklaces and find all the product that are available on women, kids, men that can be engraved.

    Product
    When I encode a product sheet and I put declinations, the button "add to cart" disappears or put in light gray.

    Pop up News lettre

    There is a pop up that appears at the opening of the website, we emerge that this pop appears a little later, how to do?

    I hope you can help me
    Thank for you reply
    Best regard
    Artémi Vasilakis

  • Customer

    Posted by: yame, Apr 3, 2017 at 02:17 (8 year ago)

    You can go to Custom HTML module to add the information for Contact page. I see that you've added the data for EN without adding for FR.
    I've added already and you can go there to translate into your language. Pls see my attachment below.

    Yame
  • Customer

    Posted by: artemifinejewelry, Apr 10, 2017 at 09:11 (8 year ago)

    HOME PAGE

    I’ve been trying to use mega menus/mega html to change the pictures of the home page of my new website on prestashop.

    But I’ve been having a lot of problem because I can’t upload the images that I want and I dont know why.


    Here’s the link to the frontpage http://artemi.cluster002.ovh.net/000-debug/fr/?live_configurator_token=80fb464c48841ac682121e298776e235&id_employee=1&id_shop=1


    Is it possible to have the informations about the sizes etc of the pictures that I can upload? Because I don't understand why are there pictures that I can upload and others that I don't. Even if they have the same charachteristics : height, size, pixels ? Plus when I try to upload an other picture it's says that it worked. I don't have any information informing that it didn't worked and why it didn't worked.
    PRODUCTS

    When I register a new product I have to reintroduce all the informations at least 5 times in order for it to be register. Sometimes it works directly but most of the times I need to register the informations over and over again.

    Thanks for you reply
  • Manager

    Posted by: yame, Apr 11, 2017 at 03:14 (8 year ago)

    Excuse me, mate. There are something I would like to make clearly so can we talk via Skype?
    This is my Skype: yame_kutetheme. Pls add my account and I will support directly for you
  • Customer

    Posted by: artemifinejewelry, Apr 13, 2017 at 07:39 (8 year ago)

    Hi Yame,

    Yes but where are in europe in which times in Europe

    best regard
    art
  • Customer

    Posted by: yame, Apr 14, 2017 at 04:27 (8 year ago)

    I see.
    - For the image size, if you cannot upload the images, can you send me those images then I will try to upload for you?
    - For PRODUCT: I still don't understand well the problem that you are facing. Could you help me to explain clearly?
    Thanks
  • Customer

    Posted by: yame, Apr 25, 2017 at 02:58 (8 year ago)

    Thank you. It's really clear enough to understand. I will check then give you the answer later

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