• Customer

    How to use flexible module???

    Posted by: kideve Aug 2, 2015 at 17:44 (9 year ago)
    Hi, it s impossible to update the flexible module. I can change name but the save button make nothing.
    This is the 4th time i ask for help !
    I install the latest version (2.6.1) but there is no better use...

  • Admin

    Posted by: james, Aug 4, 2015 at 06:53 (9 year ago)

    Hi mate,

    I'm so sorry. Could you send me the admin login and a FTP account? I will check your site and help you to fix that issue.

    Thanks
    Jim
  • Customer

    Posted by: kideve, Aug 4, 2015 at 07:35 (9 year ago)

    Ok i give all. But i hope that it will fix all the problems. I buy this theme 3 months ago and i still can t use it...
    Always the flexible no use, and on one of the layout goes to a blanck page when use...
    I need to put the website on the 1 september.
    Thanks

    Laurent
  • Admin

    Posted by: james, Aug 11, 2015 at 05:12 (9 year ago)

    Hi,

    Please send me the admin login + a FTP account. I will help you to check your site. many other buyers use it without any issues. Thanks!
  • Customer

    Posted by: kideve, Aug 5, 2015 at 16:29 (9 year ago)

    Have you an idea ? May i buy an other template ?
    Thanks
  • Customer

    Posted by: kideve, Aug 7, 2015 at 12:25 (9 year ago)

    Hi, have you find the solution ??
    I m waiting to send test production to my customers...

    Regards
  • Admin

    Posted by: james, Aug 11, 2015 at 05:10 (9 year ago)

    Hi mate,

    About the Flexible module (Top seller in), you need to configure correctly. If you choose "sales" while your site has not had any order yet or that category has not had any products that is solved, so there is no products to show in the home page...

    To show demo for your partner, you can choose other values: date, discount, random,...

  • Admin

    Posted by: james, Aug 11, 2015 at 05:19 (9 year ago)

    About : "I can change name but the save button make nothing. " ==> OK let me check and update for you today. Thanks for your patience!
  • Customer

    Posted by: kideve, Aug 11, 2015 at 06:30 (9 year ago)

    ok : you say you need to configure correctly !
    I say : you need to make a template correctly :) !
    I can t create a cat in flexible, i can t change nothing. I don t speak of top seller. I can t create a new one, the save button doesn work...
  • Admin

    Posted by: james, Aug 11, 2015 at 07:06 (9 year ago)

    Hi,
    OK let me check it now. Do not worry
  • Admin

    Posted by: james, Aug 12, 2015 at 09:12 (9 year ago)

    Hi mate,

    I have fixed it. Could you check it again? if there is any issues pls reply to me :)
  • Customer

    Posted by: kideve, Aug 13, 2015 at 11:22 (9 year ago)

    Yes good ! It seems to be ok
  • Customer

    Posted by: kideve, Aug 13, 2015 at 11:24 (9 year ago)

    What s the problem ? A no good installation by myself ?
  • Admin

    Posted by: james, Aug 13, 2015 at 12:57 (9 year ago)

    Hi mate,

    It was a small issue when I upgrade my theme. But It is OK now :)

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