Kutethemes

Customer

Posted by: yame, Feb 22, 2017 at 08:00 (8 year ago)

I've tried to access to your website backend. However it does not allow me to access to.
Could you please help me to check it again? It keeps loading for a long time so I cannot check your problem.

Thanks
Customer

Posted by: cultivalibre, Feb 22, 2017 at 14:17 (8 year ago)

Please try with this new url
Customer

Posted by: yame, Feb 23, 2017 at 01:55 (8 year ago)

It has the same problem. I cannot access to. It maybe the IP address problem. Pls try to add my IP address to your host to make me to be allowed to access to your website: 113.186.212.40. Then provide your complete website account. I would like to check the problem in your site.

Thanks
Yame

account_1-58ae412f57e2c.png
Customer

Posted by: cultivalibre, Feb 23, 2017 at 03:08 (8 year ago)

OK Yame,

I'm contacting to my ISP.

Regards,
Manager

Posted by: yame, Feb 23, 2017 at 03:45 (8 year ago)

Thanks. I can go to your website backend now. pls provide me the user name and pw.
Yame
Customer

Posted by: cultivalibre, Mar 2, 2017 at 04:05 (8 year ago)

Hello Yame!

This issue is solved, please close the ticket
Customer

Posted by: yame, Mar 3, 2017 at 02:57 (8 year ago)

Ok mate.
So pls contact to support service again if you have any problems.

Best regards,
Yame

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