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  • Customer

    Contact email

    Posted by: cultivalibre Feb 21, 2017 at 13:57 (8 year ago)
    Hi,

    Please your help, the contact emails arrives without "order reference". How can i fix this?

    Please see attached image.
    Contact-email-58ac474bec89b.png
  • Customer

    Posted by: yame, Feb 22, 2017 at 07:22 (8 year ago)

    Could you provide me your website back end account? I access to the URL link that you gave above, however it cannot be connected.
    It kept loading for a long time.
    Can you check it again?

    Thanks
  • Customer

    Posted by: cultivalibre, Feb 22, 2017 at 14:18 (8 year ago)

    Please try with this new url
  • Customer

    Posted by: yame, Feb 23, 2017 at 01:56 (8 year ago)

    It has the same problem. I cannot access to. It maybe the IP address problem. Pls try to add my IP address to your host to make me to be allowed to access to your website: 113.186.212.40. Then provide your complete website account. I would like to check the problem in your site.

    Thanks
    Yame
    account_1-58ae413a59b7c.png
  • Customer

    Posted by: cultivalibre, Feb 23, 2017 at 03:03 (8 year ago)

    Ok Yame,

    And you can't see the website either?, just to check.
  • Manager

    Posted by: yame, Feb 23, 2017 at 03:44 (8 year ago)

    Now I can see your website. Please check my message via skype. I replied there already.
    Thanks
  • Customer

    Posted by: cultivalibre, Feb 24, 2017 at 14:43 (8 year ago)

    Hi Yame, I've sent you a messge by skype.
  • Manager

    Posted by: yame, Feb 27, 2017 at 01:27 (8 year ago)

    Thanks. I got this and replied there already
  • Customer

    Posted by: cultivalibre, Mar 2, 2017 at 04:07 (8 year ago)

    Hello Yame,

    Please your help, we need to solve this problem.

    Thanks.
  • Manager

    Posted by: yame, Mar 3, 2017 at 02:55 (8 year ago)

    I replied on your another ticket
  • Customer

    Posted by: yame, Mar 14, 2017 at 09:01 (8 year ago)

    I will close this ticket to be easier to control all your problems.
    For any requirement, pls contact again to me.

    Yame

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