How to import xml file via FTP

Hi marketidea
How's your site? If you have other questions, do not hesitate to contact with me. I will help you.
Many Thanks,

hello, i am unable to upload content.xml through tools > Run importer.
i get the following error message.

OOPS! THAT PAGE CAN’T BE FOUND.
It looks like nothing was found at this location. Maybe try a search?

can you help me in solving the problem.
thanks in advance

Hi marketidea
The cause by Home page missing. Please contact to your host provider to increase the post_max_size and upload_max_filesize in the php.ini file and then import the content.xml file again. Please do it and let me know your results.

Requirements For Kuteshop
Before you begin the install, checking to ensure that you have the minimum requirements for Kuteshop is WordPress 4.4.0 or highter, PHP 5.4 or highter and MySQL 5.4 or highter.
Recommended PHP Configuration Limits:
Many issues that you may run into such as; white screen, demo content fails when importing, empty page content with Fusion Builder and other similar issues are all related to low PHP configuration limits. The solution is to increase the PHP limits. You can do this on your own, or contact your web host and ask them to increase those limits to a minimum as follows:
max_execution_time 180
memory_limit 128M
post_max_size 32M
upload_max_filesize 32M

Regards,