HomeSupport systemPrestashopSuperShopPack Item don't display on product page
  • Customer

    Pack Item don't display on product page

    Posted by: mga91 Feb 16, 2017 at 15:43 (8 year ago)
    I created a pack of products but the products (pack item) belong to pack dont display itself on product page.
    I created 2 other pack of products with differents products to know why it dont display, so I have still the same result.

    I use Prestashop 1.6

    Thank you

    Best regards
  • Customer

    Posted by: yame, Feb 17, 2017 at 01:14 (8 year ago)

    Hello mga91,

    Could you please help me to explain clearly your issue? We still don't get what you mean.
    It is better to attach some screenshots. Then we will try to help you.

    Thank you.
    Yame
  • Customer

    Posted by: mga91, Feb 17, 2017 at 10:33 (8 year ago)

    Hello Yame
    I summarize
    The "Pack of existing products" fonctionnality don't work. The pack items don't display on product page. See snapshots for more details.
    I update the secret informations

    Thank you

    Best regards



    2017-02-17_09h59_04-58a6d16f61871.png
    2017-02-17_10h25_19-58a6d16f646c7.png
  • Customer

    Posted by: mga91, Feb 17, 2017 at 15:33 (8 year ago)

    The problem was in your theme. Your theme is not having code for pack item. it have been added in the product.tpl file.
    You are not prompt with me

    Best regards


  • Customer

    Posted by: yame, Feb 20, 2017 at 07:20 (8 year ago)

    Hi mate,

    We got your issue and our coder will check this problem in the demo site.
    I will inform you when I get his feedback.

    Regards,
    Yame
  • Customer

    Posted by: mga91, Feb 20, 2017 at 11:12 (8 year ago)

    Hello Yame
    I already resolved the issue

    Thank you

    Best regards
  • Manager

    Posted by: yame, Feb 21, 2017 at 08:52 (8 year ago)

    Ohh. You did the good job for your site. Congratulation.
    So I will close this ticket. It will be easier for me to control all your issues.
    For any requirements, please contact to support service.

    Best regards,
    Yame
  • Customer

    Posted by: mga91, Feb 21, 2017 at 11:36 (8 year ago)

    Hello Yame
    I already opened another ticket since Feb 20, 2017 at 11:31 for another issue, but I have not any response from you.

    Thank you

    Best regards
  • Manager

    Posted by: yame, Feb 23, 2017 at 07:27 (8 year ago)

    Ohh. Sorry mate. I've replied there. Thanks

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