HomeSupport systemPrestashopSuperShopSuperShop Themes run very slow
  • Customer

    SuperShop Themes run very slow

    Posted by: hainm083 Jul 30, 2015 at 04:17 (9 year ago)
    - Too much of request from module categorygroup (profile_1.png)
    - Error on CacheApc.php (profile_2.png)
    - Too much of HTML generate (1.7M for HTML) (profile_3.png)

    55b9a54ba88d4.rar
  • Customer

    Posted by: smartenergo, Jul 31, 2015 at 09:56 (9 year ago)

    is it possible to do anything with the page speed?
  • Admin

    Posted by: james, Aug 6, 2015 at 08:05 (9 year ago)

    Hi,

    Yes, we are checking the issues and update the theme asap

    Thanks!
  • Customer

    Posted by: itsoue, Aug 6, 2015 at 15:12 (9 year ago)

    Hello,

    Same, here, my homepage is loading toooooo slowww!!! help!
  • Admin

    Posted by: james, Aug 7, 2015 at 08:05 (9 year ago)

    Dear All,

    I hope that you did not use the Revolution slider. It will make your site running very slowly. So you should remove it and use the default slide show of Prestashop.

    Could you send me the admin login + a FTP account? I want to check it on your site then I will give you a reply.

    Thanks!
  • Admin

    Posted by: james, Aug 7, 2015 at 08:05 (9 year ago)

    Dear mate,

    I hope that you did not use the Revolution slider. It will make your site running very slowly. So you should remove it and use the default slide show of Prestashop.

    Could you send me the admin login + a FTP account? I want to check it on your site then I will give you a reply.

    Thanks!
  • Admin

    Posted by: james, Aug 17, 2015 at 04:58 (9 year ago)

    Dear All,

    We are adjusting some modules in the options of home page to speed up... We will update this theme within a couple of days.

    Many thanks for your patience!
  • Customer

    Posted by: smartenergo, Aug 20, 2015 at 08:02 (9 year ago)

    please do something with the page speed. It is tooooooo slooow. Everebody is complaining about it and we are loosing customers because of it. And what about your code? Are you suggesting to make your theme seo friendly?
  • Admin

    Posted by: james, Aug 25, 2015 at 11:41 (9 year ago)

    Hi mate,

    We are editing some modules to speed up it. it can take 1 or 2 weeks. be patient pls
  • Customer

    Posted by: harikv, Sep 1, 2015 at 19:38 (9 year ago)

    Me too have the same problem. It takes 22-28sec for TTFB, which is very very high. If i disable most of the theme modules it comes down to 8sec.
    Please provide some fix as early as possible, as we do not have much time to our launch date.
  • Admin

    Posted by: james, Sep 2, 2015 at 09:49 (9 year ago)

    Hi mate

    Yes, I will update my theme asap. Many thanks for your patience!
  • Customer

    Posted by: harikv, Sep 10, 2015 at 15:39 (9 year ago)

    Its been more than a month, this issue is pending, no updates on the issue. Please provide some date by when we can expect a fix.
  • Admin

    Posted by: james, Sep 17, 2015 at 02:53 (9 year ago)

    Dear All,

    I have just uploaded the updated version (2.7). Please download and update it for your theme.

    I have re-done the group category module. So please read the guide carefully before updating. You should backup your site both of the database + source code before upgrading...

    If there is any issues with the new version, pls say detailed as possible and take screenshots then send them to my email: kutethemes@gmail.com. I will fix them.

    Thank you very much for your patience!
    Warm regards

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