Kutethemes

Customer

Ovic Brands Slider

Posted by: Biutti2017 Feb 3, 2017 at 23:24 (8 year ago)

The brands slider module keeps showing the ? placeholder instead of the manufacturer image.

Customer

Posted by: yame, Feb 4, 2017 at 01:00 (8 year ago)

Hi Biutti2017,

Could you please provide us your website back end account? We would like to check the problem in your site then will give you the answer later.
It is better if you can attach the screenshot to describe more details for your issue.

Thank you,
Yame
Customer

Posted by: Biutti2017, Feb 8, 2017 at 22:20 (8 year ago)

We are working on a test version because we will release the template on our site once we finish configuring the modules. Attached is the brand slider issue

Screen-Shot-2017-02-08-at-4.18.53-PM-589b99aa4e0d4.png
Screen-Shot-2017-02-08-at-4.18.42-PM-589b99aa53137.png
Customer

Posted by: yame, Feb 9, 2017 at 02:01 (8 year ago)

You can go to Catalog > Manufacturers > then Add new logo for your brand slider. Perhaps you don't upload the images yet. So it keeps showing "?" instead of images.

Regards,
Yame

boutique_1-589bcd6e19c06.png
Customer

Posted by: Biutti2017, Feb 9, 2017 at 20:20 (8 year ago)

We already have the images. I found this line 57 on the brandslider.php

$item['image'] = $item['id_manufacturer'].'-manusize.jpg';

should be either [size]_default.jpg or without the -manusize I changed it to:

$item['image'] = $item['id_manufacturer'].'-small_default.jpg';
Customer

Posted by: yame, Feb 10, 2017 at 01:46 (8 year ago)

Could you please provide me your website back end + FTP account in the Secret information box below?
I would like to check the problem in your site. And if it has the error in code, I will send to my coder to check it for you.
Yame
Customer

Posted by: yame, Feb 23, 2017 at 06:47 (8 year ago)

Hi mate,

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,

Sincerely,
Yame

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