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  • Customer

    What is the proper way to put banner block on the left side?

    Posted by: efgieel Jan 11, 2017 at 13:52 (8 year ago)
    What is the proper way to put banner block on the left side?
    there is module but with no control - i can even disable it and it still shows left block.

    Shoould I always set it by theme configurator ?
  • Customer

    Posted by: yame, Jan 12, 2017 at 03:19 (8 year ago)

    Hi efgieel,

    Please provide us your website back end account in the Secret information box below then attach the screenshot to describe for your issue clearly.
    We will check your issue then give you the answer.

    Regards,
    Yame
  • Customer

    Posted by: efgieel, Jan 12, 2017 at 08:50 (8 year ago)

    Sorry Yame,
    I am not willing to give you any access, I have bought 3rd template from you and none of them have proper documentation.
    I am fed up with this.
    I dont wanna you to fix my issues, i want to know the answer "how to" since there is none description in documentation.
    By buying your theme I am buying also documentation, if there is missing functionality In documentation it is like you are selling not full value product.
    If you will not provide documentation I will claim for refund.
  • Customer

    Posted by: yame, Jan 16, 2017 at 08:15 (8 year ago)

    Hi mate.

    Could you please show me the screenshot for this issue?
    I will check in demo site then give you the way to configure.

    Thank you,
    Yame
  • Customer

    Posted by: yame, Jan 24, 2017 at 07:43 (8 year ago)

    Hi mate,

    How is your site now?
    Do you need any assistance from support service?
    If not, we will close this ticket. Please contact again with us when you have any problems,

    Regards,
    Yame
  • Customer

    Posted by: efgieel, Jan 24, 2017 at 13:02 (8 year ago)

    the issue is that there is shitty documentation, and none of normal funcion is working in the logical way!
    before you ask every of your silly questions, ask yourself - if I buy theme and there is note RICH DOCUMENTATION, how the hell anyone should know ow you setting are working ??
    I am not asking about disable / enable module but stuff from your theme which are not included in documentation and no one knows hot to set it properly!

    this is my 3rd theme from you and I will give such a shitty review that you will start making good documentation!
    this is sick what you ask for 70$.......
  • Customer

    Posted by: yame, Feb 6, 2017 at 04:18 (8 year ago)

    I've sent you a doc. file via ticket http://support.ovicsoft.com/topic/show-topic/29569. Please check this.
    Thank you.
    Yame
  • Customer

    Posted by: efgieel, Feb 6, 2017 at 10:02 (8 year ago)

    close subject

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