HomeSupport systemPrestashopSuperShopSupershop - Group Category Module
  • Customer

    Supershop - Group Category Module

    Posted by: chltech Jan 9, 2017 at 13:31 (8 year ago)
    Problem in supershop group category module its not auto scroll and even its showing arrow for scroll.
    kindly check it,.
  • Customer

    Posted by: yame, Jan 10, 2017 at 03:56 (8 year ago)

    Hi mate.

    We've tried to access to your website back end account and we could not connect to your site (pls see the attachment below)
    Please check it again then give us the correct one.
    It is better if you can attach some screenshots to describe more clearly for your problem.

    Thank you.
    Yame
  • Customer

    Posted by: chltech, Jan 10, 2017 at 07:56 (8 year ago)

    this the username and password
    username: saikalyaan@gmail.com
    password: srisai@123
  • Customer

    Posted by: yame, Jan 11, 2017 at 02:45 (8 year ago)

    It is the same with the username and pw that you provided in the Secret information above and I cannot access to this.
    Could you check it again?
    Thank you
  • Customer

    Posted by: chltech, Jan 12, 2017 at 13:37 (8 year ago)

    i had already tried and i can able to login proper, don't time pass kindly fix this issue
  • Customer

    Posted by: chltech, Jan 12, 2017 at 13:39 (8 year ago)

    Website control panel
    http://saikalyaancreations.in/admin123/
    username: saikalyaan@gmail.com
    password: srisai@123

    ftp details
    ftp.saikalyaancreations.in
    username: saikalyaan
    password: 1eGx)X[lF&64
  • Customer

    Posted by: yame, Jan 13, 2017 at 02:15 (8 year ago)

    Hi mate.

    I would like to tell you that I cannot access to your website back end account (FTP is fine).
    I just check your domain link and I can understand that you want your products in Group category to move automatically.
    I compare with demo site and see that you are using demo homepage 1. This is the default design when you have to click on the arrow to move products. And of course the arrows must be shown there.
    If you mean for the problem is different from my understanding, pls take some screenshots to describe clearly.

    Yame
  • Customer

    Posted by: yame, Jan 21, 2017 at 03:23 (8 year ago)

    Hi mate,

    How is your site now?
    Do you need any assistance from support service?
    If not, we will close this ticket. Please contact again with us when you have any problems,

    Regards,
    Yame
  • Customer

    Posted by: chltech, Jan 27, 2017 at 16:29 (8 year ago)

    Website control panel
    http://saikalyaancreations.in/admin123/
    username: info@saikalyaancreations.in
    password: srisai@123

    ftp details
    ftp.saikalyaancreations.in
    username: saikalyaan
    password: 1eGx)X[lF&64

    kindly use this back end control and fix my issue.
  • Customer

    Posted by: yame, Jan 28, 2017 at 12:03 (8 year ago)

    As I've checked your site, there are some group categories that don't show products. The reason is that there are no products in those categories.
    For example, category: Handicrafts. I tried to replace the other category (like TRAYS) and the products displayed well.
    Please check again your configuration then the the products will appear.
    Yame
  • Customer

    Posted by: yame, Feb 6, 2017 at 03:42 (8 year ago)

    Hi mate,

    How is your site now?
    Do you need any assistance from support service?
    If not, we will close this ticket. Please contact again with us when you have any problems,

    Regards,
    Yame

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