• Customer

    Other demo, rtl

    Posted by: hanag Dec 25, 2016 at 12:03 (8 year ago)
    Hi,
    I trying to get along with the thame ...
    1. I installed the demo and now I want to change to another demo. I can not import a file XML then get an error message.
    2. The RTL Tackle: menu up and sliders its down and all headers does'nt good working- besides 1.

    thank

    585fb68c4e73a.jpg

  • Customer

    Posted by: Kazim Vu, Dec 26, 2016 at 03:53 (8 year ago)

    Hi hanag
    We got your issues. When you change the demo you have to reinstall from scratch. You can not override import existing data. As you mentioned above, can you send us a screenshot to describe it? We would like to check and help you fix it.
    About the RTL Tackle issues: You need to re-build them by yourself when you want to change. We do not support for the RTL sites.
    if you have other questions, please contact us.
    Thanks you!
  • Customer

    Posted by: hanag, Dec 26, 2016 at 09:08 (8 year ago)

    hi,
    1. I bought this theme because support RTL as detailed screenshot and link:
    https://themeforest.net/item/kuteshop-multipurpose-woocommerce-wordpress-theme/13012521?_ga=1.145039028.1098332674.1482614787

    2. Cart is not working!

    thanks
  • Customer

    Posted by: hanag, Jan 11, 2017 at 15:57 (8 year ago)

    Thank you very much, Thank you very much
    1. If you please adjust the interface to RTL theme options, for translation, the plugin is installed, but there are words I can not translate as "featured".
    2. How to add menu categories?

    Thanks

  • Customer

    Posted by: Kazim Vu, Jan 12, 2017 at 08:35 (8 year ago)

    Hello hanag,
    - About translate words on theme, you need to install some plugins, which support for the translation as the Loco Translate, WPML,.. plugins but the WPML is the best.
    - About add menu categories issue: You need to enter the dashboard choose Appearance>>Menus>> and do as the link image below:
    http://www.awesomescreenshot.com/image/2048668/4110b755d8d841908e22ff1e82c4d843
    Please do it and let us know your results.
    Thanks you!
  • Customer

    Posted by: hanag, Jan 15, 2017 at 09:43 (8 year ago)

    Thank you! Very assistance
    Would love an explanation for the Mega Menu

    Thanks
  • Customer

    Posted by: hanag, Jan 26, 2017 at 09:55 (8 year ago)

    Hello,
    There's a bug: I choose the right sidebar option- the sidebar appears on the left side. Attached is a screenshot and a link to the site

    thanks
  • Customer

    Posted by: Kazim Vu, Jan 28, 2017 at 19:28 (8 year ago)

    Hello hanag,
    We got your question. Could you please send us your Admin login + FTP accounts via secret information? Our developers will check and help you fix it.
    Thanks you!
  • Customer

    Posted by: hanag, Jan 30, 2017 at 13:17 (8 year ago)

    Thanks!
    Here are the details (website-wordpress/ftp).
    -
    In addition to this-I translated all that was needed but it was impossible to translate three expressions on the home page:
    "ON SALE" "NEW PRODUCTS" "FEATURED",I tried every way- is attached screenshot

    Thank you again
  • Customer

    Posted by: hanag, Feb 2, 2017 at 08:36 (8 year ago)

    Hey,
    I'm waiting
    (It is urgent...)
    Thanks
  • Customer

    Posted by: hanag, Feb 6, 2017 at 09:38 (8 year ago)

    Hey,

    FTP protection removal is not possible.
    Please send the address range you are working with them

    thanks
  • Customer

    Posted by: Kazim Vu, Feb 7, 2017 at 03:06 (8 year ago)

    Hi hanag,
    Here are my developers ip: 113.186.212.236, please add our IP.
    About translate word, please install the WPML plugin, it supports for the multilingual sites.
    Also, you can contact via Skype: itsonla to get direct support.
    Thanks you!

  • Customer

    Posted by: Kazim Vu, Feb 7, 2017 at 08:54 (8 year ago)

    Please add these ip 113.160.160.116 also
  • Customer

    Posted by: hanag, Feb 7, 2017 at 10:08 (8 year ago)

    We opened thanks!
  • Customer

    Posted by: Kazim Vu, Feb 8, 2017 at 01:50 (8 year ago)

    Hi hanag,
    I got your info, my developers will check soon
    Thanks you.
  • Customer

    Posted by: Kazim Vu, Feb 15, 2017 at 00:53 (8 year ago)

    Hi hanag,
    My coders need your Cpanel accounts, so please send me via secret infomation.
    Waiting your reply!

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