HomeSupport systemPrestashopBoutiqueshow subcategories on mobile
  • Customer

    show subcategories on mobile

    Posted by: csafiraa Dec 20, 2016 at 11:09 (8 year ago)
    Hello,

    We have Boutique in Prestashop site. When i look on mobile phone, subcategories only show when I click on category name. On laptop subcategories show immediately in left bar, which is OK.
    Can settings for mobile be changed so that subcategories show immediately?

    Thank you.
  • Customer

    Posted by: yame, Dec 21, 2016 at 01:38 (8 year ago)

    Hi csafiraa,

    Of course when you see on mobile version, you have to click on the name of category then the subcategory will be shown.
    It is because the interface on mobile version just allows to display suitably like this. If you show all the subcategories, it will be quite difficult when you scroll the screen to see all your content in the site.

    So I think with this design, you can create a number of subcategories as you wish.
    Regards,
    Yame
  • Customer

    Posted by: yame, Dec 26, 2016 at 03:17 (8 year ago)

    Hi mate,

    How is your site now?
    Do you need any assistance from support service?
    If not, we will close this ticket. Please contact again with us when you have any problems,

    Regards,
    Yame
  • Customer

    Posted by: csafiraa, Feb 7, 2017 at 06:53 (8 year ago)

    Hello Yame. Not all messages are shown here any more. I did not get a reply from customized dept and will ask again as you told me. But can you ask them to respond this time?
    Thank you
  • Customer

    Posted by: yame, Feb 7, 2017 at 07:42 (8 year ago)

    We see that you have posted your requirement 20 minutes before. They are checking your questions there.
    Please follow the ticket and contact to me if your want to explain your issues.

    Thank you.
    Yame
  • Customer

    Posted by: csafiraa, Feb 8, 2017 at 07:58 (8 year ago)

    Hello Yame. Could you pass on the login details of wedding-planet.shop to your support dept? I see your connection is not secure and thought 'you already have everyting', so giving the information to them is safer for me. Thank you.
  • Customer

    Posted by: yame, Feb 8, 2017 at 08:01 (8 year ago)

    I've provided your accounts for the coder of customized service. Don't worry. All is safe with you. He will help you to check and solve your issue.
    Regards,
    Yame
  • Customer

    Posted by: csafiraa, Feb 8, 2017 at 08:35 (8 year ago)

    thank you
  • Customer

    Posted by: yame, Feb 8, 2017 at 09:27 (8 year ago)

    Please check your site again in mobile version. I am informed that your problem has been fixed successfully. Is this what you want?
  • Customer

    Posted by: yame, Feb 13, 2017 at 03:10 (8 year ago)

    Hi mate,

    How is your site now?
    Do you need any assistance from support service?
    If not, we will close this ticket. Please contact again with us when you have any problems,

    Regards,
    Yame

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