• Customer

    Compare Option does not work

    Posted by: tariqulislam Nov 29, 2016 at 09:26 (8 year ago)
    I have imported demo content. but there is a problem.
    My Live website link is https://aparajito.com/new (This is Under construction)

    In home page, there is no problem, but when I am visiting any category tab (not menu /Page), Compare button does not work. It shows a short code. I've attached the screenshot. Please resolve this issue.

    In this Screenshot, you can find 2 part.
    Point1: Homepage Category First Tab
    Point2: HomePage Product Wishlist Icon
    Point3: HomePage Category 2nd Tab
    Point4: HomePage Product Wishlist Icon

    N.B: Problem is in Point-4, Product Wishlist Icon.

    Regards,
    Md. Tariqul Islam

    Aparajito-New-Homepage-583d49baa4330.jpg

  • Customer

    Posted by: Kazim Vu, Nov 30, 2016 at 02:03 (8 year ago)

    Hi tariqulislam
    We got your questions. Could you please send us your admin login + FTP account via secret information? We would like to check direct on your site and help you fix it.
    Looking forward your reply!
  • Customer

    Posted by: tariqulislam, Dec 1, 2016 at 07:45 (8 year ago)

    Dear Kazim Vu,
    I've sent you my login Access & FTP Access.

    Please try to solve this ASAP.

    Regards,
    Tariqul.
  • Customer

    Posted by: Kazim Vu, Dec 2, 2016 at 07:31 (8 year ago)

    Hi tariqulislam
    You forgot to send us the Admin user, you can look at secret information. So we could not login your backend. Please check and send us
    Looking forward your rely!
  • Customer

    Posted by: Kazim Vu, Dec 2, 2016 at 07:51 (8 year ago)

    You can contact us via skype: itsonla to get directly support.
    Thanks you!
  • Customer

    Posted by: tariqulislam, Dec 5, 2016 at 03:28 (8 year ago)

    Sorry for the late communication. Information is given in Secret information.
  • Customer

    Posted by: Kazim Vu, Dec 5, 2016 at 18:01 (8 year ago)

    Hi tariqulislam
    We got your info. Our coders will check on your site and help you fix it as soon as possible.
    Thanks you!
  • Customer

    Posted by: Kazim Vu, Dec 6, 2016 at 07:14 (8 year ago)

    Hi tariqulislam
    We checked on our demo and got the same problems as you mentioned. Our developers fixed it. Please update the latest theme version (v 1.6.1) and let us know your result. (We just sent via your email). Please check and update it.
    Thanks you!
  • Customer

    Posted by: tariqulislam, Dec 6, 2016 at 09:14 (8 year ago)

    Thank you so much! Now it's done. If we need any support, We will contact you.

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