Kutethemes

Customer

help with super shop theme

Posted by: ivanomino Nov 25, 2016 at 15:50 (8 year ago)

Hi, i have some issue with your theme:

1. how i can remove this (or edit) ?:
http://easycaptures.com/fs/uploaded/1130/8205657540.jpg

2. How i can add icons to login links ?

Please let me know,
thanks !

Customer

Posted by: yame, Nov 26, 2016 at 03:13 (8 year ago)

Hi ivanomino,

Thank you for contacting to support service.
We would like to access to your website back end to check your issue; however it cannot be connected.
Could you please check it again then provide us the correct one?

Thank you.
Yame
Customer

Posted by: ivanomino, Nov 29, 2016 at 09:53 (8 year ago)
Customer

Posted by: ivanomino, Nov 29, 2016 at 09:53 (8 year ago)

Please add the character "!" at end of password, and it will works.
Sorry
Customer

Posted by: yame, Nov 30, 2016 at 02:13 (8 year ago)

If you are using the Block user info module for this position, please try to edit and add the icons in Block user info module> in tpl. file in your code line.
For any requirements, please contact to us.

Regards,
Yame
Customer

Posted by: ivanomino, Nov 30, 2016 at 08:28 (8 year ago)

This is not right.
THe block user info control --> LOGIN, REGISTER, LOGOUT
I NEED TO EDIT THE LABELS "ABOUT US", "BLOG", and "CONTACT"

PLEASE DON'T WASTE MY TIME
Customer

Posted by: yame, Nov 30, 2016 at 09:20 (8 year ago)

Please check again your FTP account. We cannot connect to it.
My coder will help you to check the issue in code.
Thank you
Customer

Posted by: ivanomino, Nov 30, 2016 at 09:44 (8 year ago)

Sorry for mistake. now works with the new parameters
Customer

Posted by: ivanomino, Nov 30, 2016 at 09:45 (8 year ago)

So, in this moment i want to delete the labels "About us" - "contact" - "blog" that seems to be hardcoded in your theme.
Please delete it or show how i can do it
thanks
Customer

Posted by: yame, Dec 1, 2016 at 02:59 (8 year ago)

Dear mate.

If you want to remove these labels, please go to your Ovic Theme configure > Layout Builder > Then Remove Supershop - Block HTML Banner module. The labels About us - Blog - Contact will disappear.

For any requirements, please contact to support service.
Yame
Customer

Posted by: ivanomino, Dec 6, 2016 at 09:22 (8 year ago)

Thank you now works.
But i see that your THEME as a BUG on CART, price is not calculated right.
Please check here:

http://easycaptures.com/fs/uploaded/1141/0991112499.jpg

Please fix ASAP,
thanks !
Manager

Posted by: yame, Dec 7, 2016 at 02:24 (8 year ago)

I sent your issue to my coder and he will check it for you.
However, please check again your FTP account, we cannot access to this.

Thank you
Yame
Customer

Posted by: ivanomino, Dec 7, 2016 at 11:02 (8 year ago)

FTP AGAIN WORKING :

HOST ftp.ideainmedia.com
LOGIN greenpiu@ideainmedia.com
PASS greenpiu2016!
Customer

Posted by: ivanomino, Dec 8, 2016 at 13:51 (8 year ago)

Do you fix that cart ??
Customer

Posted by: yame, Dec 9, 2016 at 03:10 (8 year ago)

I got your FTP. My coder will check the problem and I will inform you when I get any feed back from him
Hope you be patient to wait for us.

Thank you.
Customer

Posted by: ivanomino, Dec 9, 2016 at 16:58 (8 year ago)

Yes. Please note that I am am waiting since 2 days. Please let me know when fix3d.
Thanks
Customer

Posted by: ivanomino, Dec 12, 2016 at 14:55 (8 year ago)

The issue is not solved yet. I am losing my patience, tomorrow i will going for PAYPAL official money refund and bad reviews.
thanks

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