HomeSupport systemPrestashopLondon StarsProblems with London Stars theme
  • Customer

    Problems with London Stars theme

    Posted by: CanonBlanc Mar 20, 2015 at 21:05 (10 year ago)
    Hello,


    I have installed London Stars correctly, everything is working, except there are some bugs (even after installing the latest update). Sorry if I list them all below, I am really happy with the theme, but would just like to solve these little issues.


    Here is my website with the theme currently being tested : http://www.canon-blanc.com/boutique3/en/ 


    - "New label"

    I noticed the "New" label only shows on the product page and when doing a search (see here : http://www.canon-blanc.com/boutique3/en/search?controller=search&orderby=position&orderway=desc&search_query=locket&submit_search= )

    It does not show on the "discount products home" module, or on the "home categories" module, or on the "featured / latest product / best sales" modules on the home page. 

    It does not show as well when browsing products in a category.


    - "Sale" label

    So far it seems the "Sale" label is not working at all, I have not seen it anywhere on the website.


    - missing an "out of stock" label

    It would be nice to have an "out of stock" label on the product picture like the "new" label, because customers can click on a product and only when they are on the product page is it written "this product is no longer in stock" like here :http://www.canon-blanc.com/boutique3/en/necklaces/1570-locket-long-pendant-lead-by-trois-petits-points-at-canon-blanc-necklaces.html

     

    - the "Designer collection" module on the homepage : If I upload more than one designer, when clicking on the arrows it only slides the picture of the designer, but does not slide the designer pictures of the featured products


    - bug with the "Newsletter block" in option 2

    I chose option 2 for the layout, and even though I uninstalled the "Newsletter block" module, it is still showing on the homepage! I think it is a bug with "oviclayoutcontrol"


    - bug with left column blocks on "search results" page.

    A lot of funny things happen when I run a search and arrive on the search results page : The "new" label is the only place where it shows, but the left column blocks are not the same as everywhere else on the website. For example I have deactivated the "our stores" block in Oviclayoutcontrol, but it is displayed on the search page. I think Oviclayoutcontrol does not apply to the search result page, for good or bad.


    - Homepage Footer links:

    there are several bugs in the homepage footer : 

    * Even though I deactivated the links "Specials, New products,..." in the back office, they are still displayed in the footer.  

    * The "instagram" icon in the "social" block does not appear

    * There are two phone icons displayed on top of each others on the left of the phone contact in the "contact" block.


    - Filters not working

    When browsing the products, if you want to narrow the search by selecting a specific filter in "block layered navigation", it does not work.


    - Smart Blog

    This one is not really a problem but a question. In my previous theme I used the "Simpleblog" module by prestahome ( http://venedor.promokit.eu/documentation/simple_blog/#!/widgets ) and I really liked the option to link a blog post to a product. For example if we write about how to wash delicate fabrics, we can link this post with all our silk tops products on the product page! Do you think I could install Simpleblog instead of Smart blog? Or could you maybe add this functionnality which is very useful?


    Thank you !!!


  • Customer

    Posted by: CanonBlanc, Mar 23, 2015 at 19:30 (10 year ago)

    Hello Emilyle and thank you for your answers. Here are my comments below :


    - New label: I understand that the labels are not showing on the homepage, but they are not showing either on the product list. There are only showing on the "result" page when you conduct a search. I have opened all the .tpl files and the same code is pasted for "new-label", so it should work everywhere...

    - Designer module : OK

    - Newsletter block: I have solved the problem, but please note that there was a bug and the method you gave me was not working. I had removed the module from Oviclayoutcontrol, the module was disabled in the back-office, and yet it was still showing on the homepage! After many attempts it worked, but I don't know how.

    - Left column block on "search results" page: Did you have time to address this issue?

    - Footer links: I am copying below in "secret information" the FTP access


    I also noticed other bugs :

    - the "New" label on product page was showing above the mega top menu, it was an issue with the z-index properties in product.tpl. I was fixed the bug but you might want to update it in the next theme update

    - On iPhone and iPad, the menu link (next to the Search bar) is not working and it is quite a big problem

    - Still on iPhone and iPad, the "additional infos" link on the product page is not working when I click on it, nothing is displayed.


    Finally I have 3 things to ask you to customize the theme, would you agree to work freelance to do this? If so, please quote the time and cost :

    - I would like to remove the "add to cart / wishlist" buttons over the image for the homepage and product list>grid

    - On the product page, I would like to display by default the "additional infos" without having to click on the title. I feel like it's not intuitive to have to click on the title to display it and most people will think that there is no additional info.

    - As written before, I would like to integrate a different Blog module to my website, so that it links products to relevant blog posts. This would mean to work on the homepage and product page for a seamless integration.


    Thank you!


  • Supporter

    Posted by: admin, Mar 24, 2015 at 09:39 (10 year ago)

    Dear CanonBlanc,

    I checked your website, and I see that, it was changing too much, so I think, those changes are making these bugs.

    unfortunately, at the moment we do not provide sevices of the customize work. I so sorry about that.

    Hope you understand,

    Many thanks,

    Regards


  • Customer

    Posted by: CanonBlanc, Mar 24, 2015 at 13:12 (10 year ago)

    Dear Alex,


    I have not change the theme except for colours and minor details. You probably visited www.canon-blanc.com but the new version we are working on is www.canon-blanc.com/boutique3 

    Please check the issues described, these are real problems that affect everybody.


    Thanks

  • Supporter

    Posted by: admin, Mar 25, 2015 at 06:42 (10 year ago)

    Dear,

    I am checking these things, I will tell you about why, and help you to solve it.

    Thanks,

    Best regards,

  • Supporter

    Posted by: admin, Mar 25, 2015 at 06:44 (10 year ago)

    Dear CanonBlanc,

    Could you give me the admin login account of your site? 

    http://www.canon-blanc.com/boutique3/en/

    I must check some configs in admin area.

    Thanks

  • Customer

    Posted by: CanonBlanc, Mar 25, 2015 at 14:11 (10 year ago)

    Dear Alex,

    A little update on the problems. I solved some of them, but these things are still not working:

    - Left column blocks on "search results" page : "our stores" "Blog Archives", "Tags block modules"... are disabled and still showing

    - Footer links: still the same problem. "price drops", "best sales",... are disabled in the back office and still showing. Instagram icon is not displayed. There are 2 phone icons showing on top of each others next to the phone number.

    - Issues on iPhone and iPad: the menu link is not showing when clicked (link next to the search bar). The "Additional Infos" button on product page is not working on click either.

    All the other issues have been solved.

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