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  • Customer

    Tags problems

    Posted by: vladivich Nov 11, 2016 at 17:32 (8 year ago)
    Dear Sirs,
    I feel frustrated and mocked because I do not receive a concrete response that is what happens, I just re-started the label module and now I have two labels for the products I select, I honestly do not know what to do is a job that the client asks me to Its prompt delivery and no more to do sorry regret buying this item I had many problems with this not that it will happen later I feel that also once the warranty period expires there will be nothing and I can not be bothering them every time , I waste my time seriously I need a complete solution.

    errorn-5826009a0e37f.jpg
  • Customer

    Posted by: yame, Nov 14, 2016 at 03:22 (8 year ago)

    Dear vladivich

    We answered your problem on the last ticket that you post on Oct 31. Please visit that ticket: http://support.ovicsoft.com/topic/show-topic/25693
    It's been 6 days since I've answered and I have not ever seen your reply there. Maybe you don't receive the inform email.

    "Hi mate.
    My coder's finished checking your issue.
    He recommended that the problem here is neither in the code nor in the theme. It maybe from your data. He checked carefully your site.
    If you really need to fix this problem, you can contact with customized services to get the best support. Please base on this form: http://support.ovicsoft.com/services/customized. They will give you the workaround for this."
    That is my feed back for your issue. Please check it.

    For any requirement, please contact with support service.
    Regards,
    Yame
  • Customer

    Posted by: vladivich, Nov 14, 2016 at 16:32 (8 year ago)

    This is a new problem
  • Customer

    Posted by: vladivich, Nov 14, 2016 at 16:59 (8 year ago)

    Here send you the screen this is a new error
  • Customer

    Posted by: yame, Nov 16, 2016 at 04:06 (8 year ago)

    As I checked in your back end > Layout control > sidebar settings > Products, you are entering 4 Block tags modules, so that's why it displays as in your product detail page. I just remove 2 of them.
    Please check it again.

    Regards,
    Yame
  • Customer

    Posted by: vladivich, Nov 16, 2016 at 16:14 (8 year ago)

    Thank you for having a lot of patience
  • Customer

    Posted by: yame, Nov 17, 2016 at 01:04 (8 year ago)

    You're welcome.
    Please contact with support service if you have any requirements.
    I will close this ticket. Contact to me when you need the assistance.

    Best regards,
    Yame

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