HomeSupport systemPrestashopLoganceeSome errors
  • Customer

    Some errors

    Posted by: kustomer Nov 9, 2016 at 17:59 (8 year ago)
    I have some errors installing the theme. First of all, I have js error in console.

    oviccategorysizechart.js:28 Uncaught TypeError: $(...).fancybox is not a function(…)(anonymous function) @ oviccategorysizechart.js:28j @ jquery-1.11.0.min.js:2fireWith @ jquery-1.11.0.min.js:2ready @ jquery-1.11.0.min.js:2K @ jquery-1.11.0.min.js:2

    And the other error in home. When I active the newsletter form appear the brand carousel too. (image attached)

    Can you help me?

    Screenshot_3-582363f04d2b2.png
  • Customer

    Posted by: kustomer, Dec 15, 2016 at 15:45 (8 year ago)

    Can I set autoplay for this module? Each 2 second or less. I edit owl.carousel.min.js but I don't found any solution to this.
  • Customer

    Posted by: kustomer, Dec 15, 2016 at 16:33 (8 year ago)

    I fixed the overlay problem by myself. Just the autoplay thing need.
    Thanks for all
  • Customer

    Posted by: yame, Dec 16, 2016 at 08:44 (8 year ago)

    Ohh. You did a good job when fixing the overlay by yourself.
    The module can be configured to auto play. However you have to contact to the customized services because it belongs to customized work, it is over the support ability. :(
    You can follow this form: http://support.ovicsoft.com/services/customized
    Yame
  • Customer

    Posted by: kustomer, Dec 20, 2016 at 12:17 (8 year ago)

    More errors on multistore. The second store show two newsletter popup
  • Customer

    Posted by: yame, Dec 21, 2016 at 01:53 (8 year ago)

    Dear mate,

    As I see, you are using 2 stores are: Mayoristas and Minoristas.
    The Minoristas store works well with only one Newsletter popup.
    The Mayoristas store cannot be opened when I selected this. You can see the attachment that I want to show you your homepage when I open it.
    Pls I would like to see the error as you mentioned above then will help you to check.

    Yame
  • Customer

    Posted by: kustomer, Dec 21, 2016 at 08:23 (8 year ago)

    Please check it again. Thanks
  • Customer

    Posted by: yame, Dec 21, 2016 at 09:30 (8 year ago)

    It's fine now. Pls check your site again
  • Customer

    Posted by: kustomer, Dec 22, 2016 at 08:54 (8 year ago)

    Still the same problem when I add the blocknewsletter to home
  • Customer

    Posted by: yame, Dec 23, 2016 at 08:13 (8 year ago)

    Could you please add the module again and let it causes the bug? My coder will check that bug on your site. Just because at the moment, we don't see any error in your site then can not help you.
    Thanks,
    Yame
  • Customer

    Posted by: kustomer, Dec 28, 2016 at 11:13 (8 year ago)

    You can add by yourself
  • Customer

    Posted by: yame, Dec 29, 2016 at 03:12 (8 year ago)

    Ok mate. Please check your site again. My coder has fixed this for you
  • Customer

    Posted by: yame, Jan 3, 2017 at 03:23 (8 year ago)

    Hi mate,

    How is your site now?
    Do you need any assistance from support service?
    If not, we will close this ticket. Please contact again with us when you have any problems,

    Regards,
    Yame

INSTALLATION SERVICE

Theme Installation: $49. Pay now

CUSTOMIZED SERVICES

Use our expert service to turn your ideas into reality. Please send an email to kutethemes@gmail.com to provide the more detailed information. Thanks!

WORKING TIME

Our support service works from Monday to Friday.
Mean time (GMT +7):
+ 7:30 - 11:30 AM
+ 1:30 - 5:30 PM
We will try to answer all the questions within 24 hours and solve them as quickly as possible

FORUM CATEGORIES