Kutethemes

Customer

Posted by: Kazim Vu, Nov 7, 2016 at 16:42 (8 year ago)

Hi GretaLynce,
We got your issue. We will check and reply you as soon as possible. We have a question for you. Did you check the email purchase confirmation of your clients in the Spam folder? Maybe it is in there. Please let us know.
Thank you!
Customer

Posted by: GretaLynce, Nov 7, 2016 at 23:26 (8 year ago)

Yes I checked and asked that they also check, and none of them, and I did not even find the emails: /
Customer

Posted by: Kazim Vu, Nov 12, 2016 at 06:53 (8 year ago)

Hi GretaLynce,
Our developers want your FTP account. Please send us via secret information. We will check it.
Look forward to getting your reply!
Thank you!
Customer

Posted by: GretaLynce, Nov 18, 2016 at 17:01 (8 year ago)

Secret Information
Customer

Posted by: GretaLynce, Nov 19, 2016 at 15:26 (8 year ago)

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Customer

Posted by: GretaLynce, Nov 19, 2016 at 15:48 (8 year ago)

You can close this case. thancks.
Customer

Posted by: Kazim Vu, Nov 23, 2016 at 17:01 (8 year ago)

Hi GretaLynce,
If you have other questions, please contact us.
Thank you!

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